Inside Account Manager

TW Metals LLC • Bell, CA

1d

About The Position

TW Metals, LLC is a global distributor of specialty metals, serving customers including Boeing, Space-X, GE, McMaster-Carr, and Eaton. The company stocks and processes tube, pipe, bar, extrusions, sheet, and plate in stainless steel, aluminum, nickel, titanium, carbon, and carbon alloy. It has more than 30 stocking locations across North America, Europe, Mexico, and Asia. TW Metals describes its values as integrity, respect for the individual, commitment, customer satisfaction, and continuous improvement, and identifies as a family-owned company that embraces employee opportunity and growth.

The Inside Account Manager manages sales activities for assigned accounts and supports customer satisfaction, account development, and sales targets. The role works closely with the Territory Manager and customers, and receives full training; prior metal industry or sales experience is not necessary.

Requirements

• Effective verbal and written communication skills.
• Experience with Microsoft Office, particularly Excel and Word.
• Willingness to learn the proprietary Metalware program.
• Effective time-management skills.
• Basic math skills.

Nice To Haves

• An undergraduate degree in any specialty is preferred.

Responsibilities

• Provide a high level of customer service by responding to quotation requests, handling customer discrepancies, and receiving and maintaining customer orders to support complete customer satisfaction.
• Develop and sustain effective supplier and customer relationships to maintain a competitive position in the marketplace.
• Work with the Territory Manager to maintain prospect and potential new-account lists, grow new business, and achieve established budget targets.
• Plan, organize, and manage workload effectively to maximize productivity.
• Review market analyses to determine customer needs, volume potential, price schedules, and discount rates.
• Communicate with the Territory Manager to help develop sales campaigns that accommodate the goals of assigned customers.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-paid life insurance
• Short-term disability
• Long-term disability
• Paid vacation
• Paid time off (PTO)
• 401(k)
• Tuition reimbursement
• Other competitive benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed