Inn Server

GATE HR•Ponte Vedra Beach, FL

About The Position

Ponte Vedra Inn & Club is seeking an Inn Server to provide exceptional dining service and memorable experiences for members and guests. Reporting to the Inn Dining Room Manager, the role delivers attentive, personalized service throughout the dining experience while maintaining high standards of dining room presentation and hospitality. The Inn Server contributes to guest satisfaction through accurate order processing, proactive communication, and seamless service from arrival through departure. The position requires a flexible schedule that may include weekends, holidays, and split shifts. The server prepares dining areas and assigned stations, communicates menu offerings and daily specials, guides guests through their dining experience, processes checks, and completes opening and closing duties. Additional responsibilities may be assigned by dining room leadership. Ponte Vedra Inn & Club describes its resort as a coastal destination offering accommodations, dining, recreation, and service. The organization emphasizes gracious hospitality, a sense of belonging, and values of integrity, graciousness, innovation, wonderment, and community.

Requirements

Strong time management and organizational skills.
Exceptional guest service and interpersonal communication skills.
Ability to work effectively in a fast-paced hospitality environment.
Ability to accurately process guest and member transactions.
Ability to work collaboratively with dining room leadership and service team members.
Food Handler Certification required; certification can be provided.
ServSafe Certification required; certification can be provided.
Ability to lift, carry, push, and pull at least 25 pounds.
Ability to stand and walk for extended periods throughout the shift.
Availability to work weekends, holidays, and split shifts.

Nice To Haves

Previous hospitality or restaurant server experience preferred.

Responsibilities

Maintain a flexible work schedule, including weekends, holidays, and split shifts as business needs require.
Arrive on time in a clean, professional uniform in good repair and meet Club grooming standards.
Attend required training programs, safety courses, departmental meetings, and pre-shift meetings.
Identify and report safety hazards and assist in maintaining a safe work environment.
Complete assigned opening side work before service.
Prepare dining areas and ensure tables, glassware, silverware, linens, chairs, condiments, and table décor meet Club presentation standards.
Learn and communicate daily specials, menu offerings, and operational updates discussed during pre-shift meetings.
Greet members and guests promptly and professionally with a warm, welcoming attitude.
Guide guests through the dining experience and communicate proactively throughout service.
Accurately and promptly enter, process, and manage member and guest checks.
Coordinate service flow and closing procedures with the Captain or Dining Room Manager.
Maintain cleanliness and organization of assigned stations throughout the shift.
Complete assigned closing side work and ensure guest checks are properly closed at the end of the shift.
Submit check-out paperwork to the Captain or Dining Room Manager.
Perform additional duties as assigned by the Captain, Dining Room Manager, or Room Service Supervisor.

Benefits

Competitive pay
Paid time off, including vacation, holidays, and sick time
Medical, dental, vision, life insurance, and disability coverage for eligible team members
401(k) with company match
Flexible scheduling opportunities
Complimentary parking and employee dining café
Five-Diamond service training and professional development opportunities
Certifications and continuing education opportunities
Complimentary uniform dry-cleaning services
Career growth and advancement opportunities throughout Gate Hospitality Group
Preferred lodging rates
Discounted golf and select recreational amenities
Beautiful work environment and culture of belonging