Infrastructure Specialist 3 (20049208)
About The Position
The Ohio Department of Public Safety’s Director’s Office/Information Technology is hiring an Infrastructure Specialist 3 to support the department’s infrastructure and applications. The primary technology is Microsoft Azure; Amazon Web Services is listed as a secondary technology. The position is based at 1970 West Broad Street in Columbus, Ohio, and has adjustable work hours of 6:30 a.m. to 3:15 p.m., Monday through Friday. The specialist must be able to answer support calls 24 hours a day, 7 days a week, 365 days a year for mission-critical systems. The role works with the State’s infrastructure service provider to specify, build, and maintain websites, applications, services, and databases across development, integration/system testing, QA/UAT, and production environments. It also deploys custom and commercial off-the-shelf applications, assists development staff with deployment troubleshooting, and monitors application performance. This is a permanent, full-time, classified position and is designated essential; the employee must report for duty during a public safety emergency. The role requires qualifying IT experience and experience with the agency’s primary technology, Microsoft Azure. Qualifications can be met through one of the stated experience-and-education options or an equivalent combination meeting the minimum class qualifications.
Requirements
- At least 12 months of work experience with Microsoft Azure, the primary technology specified by the agency.
- Meet one of the following qualification options: 60 months of combined relevant IT experience; completion of an associate core program in computer science or information systems plus 42 months of combined relevant IT experience; or completion of an undergraduate core program in computer science or information systems plus 36 months of combined relevant IT experience. Relevant experience includes evaluating IT process effectiveness and risk, recommending IT procedure changes to meet customer needs, and evaluating or researching hardware or software solutions and providing feedback to project teams or higher-level staff.
- Equivalent of the minimum class qualifications may be accepted.
- Must be able to answer support calls around the clock, every day of the year, for mission-critical systems.
- Must report for duty during public safety emergencies.
- A background check, including BCI and FBI fingerprint checks, may be required; comparative analysis and/or a drug test may also be part of the hiring process.
Responsibilities
- Work with the State’s infrastructure service provider to provide specifications for building and maintaining websites, applications, services, and databases across development, integration/system testing, QA/UAT, and production environments.
- Deploy custom and commercial off-the-shelf applications across environment platforms and report results to application development staff and management.
- Assist application development staff with troubleshooting deployment issues.
- Measure and monitor the performance of Department of Public Safety applications.
- Answer 24x7x365 support calls for mission-critical systems.
- Report for duty during a public safety emergency.
Benefits
- Multiple pay increases over the first years of service
- Free parking
- Free onsite gym and walking path
- Onsite daycare
- Onsite cafeteria
- Medical coverage
- Free dental, vision, and basic life insurance premiums after completion of the eligibility period
- Paid vacation, personal, and sick leave
- 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
- Public retirement systems and optional deferred compensation
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
