Infrastructure Specialist 3

State of Ohio • Columbus, OH

4d • Onsite

About The Position

The Infrastructure Specialist 3 works for the Ohio Department of Administrative Services’ Office of Information Technology, which delivers enterprise IT and telecommunications services, IT policy and standards, lifecycle investment planning, and privacy and security management. The position evaluates IT process effectiveness and risk; troubleshoots network security issues; implements security changes; and enforces statewide security policies, procedures, and guidelines. It administers and monitors network security technologies, reviews change requests, and monitors networks for threats and malicious activity.

The role supports security changes to DAS and customer agency network appliances, including during after-hours maintenance events. It works with Network Planning and Engineering, maintains functional drawings and documentation, manages inventory and equipment salvage preparation, and recommends or researches IT procedures, hardware, and software solutions. It also provides technical leadership and assistance for system integration and project delivery, consultation and implementation recommendations, on-call support, and onsite customer network security support.

This position works onsite daily at the DAS office in Columbus, Ohio. DAS core hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with possible start and end times varying by operational needs. The position participates in after-hours maintenance events from 5:00 p.m. to 7:00 a.m. Monday through Friday and on weekends as needed, and travel is required as needed. The position is classified and overtime eligible.

Requirements

• 60 months of combined work experience in evaluating IT process effectiveness and risk, recommending changes to IT procedures to meet customer needs, and evaluating or researching hardware or software solutions and providing feedback, including 12 months of experience in the primary technology specified by the agency; or an associate core program in computer science or information systems plus 42 months of the specified combined work experience, including 12 months in the primary technology; or an undergraduate core program in computer science or information systems plus 36 months of the specified combined work experience, including 12 months in the primary technology; or equivalent minimum class qualifications.
• Must possess experience in the primary technology listed in the position description and job posting.
• Travel as needed; must provide own transportation or hold a valid driver’s license to operate a state vehicle.
• Must demonstrate proficiency by passing any applicable selection device required for the position.
• Must work onsite daily at the DAS office.
• Must participate in after-hours maintenance events and provide on-call support.

Responsibilities

• Evaluate the effectiveness and risk of IT processes.
• Troubleshoot network security, identify problems, and resolve them.
• Implement network security changes and enforce statewide security policies, procedures, and guidelines.
• Administer firewalls, load balancers, DDoS appliances, and multi-factor authentication services.
• Monitor logs from network security devices and monitor networks for security threats or malicious activity.
• Review and implement network security change requests.
• Participate in planning, coordination, and implementation of changes to DAS and customer agency network security appliances during after-hours maintenance events.
• Participate in projects with Network Planning and Engineering groups.
• Maintain functional drawings and documentation.
• Manage inventory and prepare equipment for salvage.
• Recommend changes to IT procedures to meet customer needs.
• Evaluate or research hardware and software solutions and provide feedback to project teams or higher-level staff.
• Interface with or perform work involving other applications or platforms.
• Provide IT consultation and implementation recommendations while ensuring services are not compromised.
• Provide technical IT leadership for integration of related systems and technical assistance to achieve project tasks and deadlines.
• Provide on-call support and onsite customer network security support.

Benefits

• Medical coverage.
• Dental, vision, and basic life insurance premiums covered after completion of the eligibility period.
• Paid vacation, personal and sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed