Infrastructure Specialist 3 (20049208)
About The Position
The Ohio Department of Public Safety’s Director’s Office/Information Technology is hiring an Infrastructure Specialist 3 to support infrastructure and application operations from its Columbus location. The role’s primary technology is Microsoft Azure, with Amazon Web Services as a secondary technology. The work schedule is 6:30 a.m. to 3:15 p.m., Monday through Friday, and is adjustable. The position must be able to answer support calls 24 hours a day, 7 days a week, 365 days a year for mission-critical systems. It is designated essential, so the employee must report for duty during a public safety emergency. In collaboration with the State’s infrastructure service provider, the specialist provides specifications for building and maintaining websites, applications, services, and databases across development, integration/system testing, QA/UAT, and production environments. The position also deploys custom and commercial off-the-shelf applications, reports deployment results, assists developers with troubleshooting, and monitors application performance.
Requirements
- Option 1: 60 months of combined work experience evaluating the effectiveness and risk of IT processes, recommending changes in IT procedures to meet customer needs, and evaluating or researching hardware and/or software solutions and providing feedback to a project team or higher-level staff. This must include 12 months of work experience in Microsoft Azure.
- Option 2: Completion of an associate core program in computer science or information systems, plus 42 months of the specified combined IT work experience, including 12 months of work experience in Microsoft Azure.
- Option 3: Completion of an undergraduate core program in computer science or information systems, plus 36 months of the specified combined IT work experience, including 12 months of work experience in Microsoft Azure.
- Equivalent of the minimum class qualifications for employment may be accepted.
- Must be able to answer 24x7x365 support calls for mission-critical systems and report for duty during public safety emergencies.
- A background check, including BCI and FBI fingerprint checks, may be required for selected applicants.
- A comparative analysis and/or drug test may be required as part of the hiring process.
Responsibilities
- Collaborate with the State's infrastructure service provider to provide specifications for building and maintaining websites, applications, services, and databases across development, integration/system testing, QA/UAT, and production environments.
- Deploy custom and commercial off-the-shelf applications across all environment platforms.
- Report deployment results to application development staff and management.
- Assist application development staff with troubleshooting deployment issues.
- Measure and monitor the performance of DPS applications.
- Answer 24x7x365 support calls for mission-critical systems.
- Report for duty during public safety emergencies.
Benefits
- Multiple pay increases over the first years of service
- Free parking
- Free onsite gym and walking path
- Onsite daycare
- Onsite cafeteria
- Medical coverage
- Free dental, vision, and basic life insurance premiums after completion of the eligibility period
- Paid time off, including vacation, personal, and sick leave, and 11 paid holidays per year
- Childbirth, adoption, and foster care leave
- Education and development opportunities, including employee development funds and Public Service Loan Forgiveness
- Public retirement systems, including OPERS, STRS, SERS, and HPRS
- Optional deferred compensation through Ohio Deferred Compensation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
