Infrastructure Specialist 3

State of Ohio • Columbus, OH

5d • $42 - $61 • Onsite

About The Position

The Ohio Department of Administrative Services (DAS) Office of Information Technology provides enterprise IT and telecommunications services, IT policy and standards, lifecycle investment planning, and privacy and security management. This Infrastructure Specialist 3 position supports network security services for DAS and customer agencies. The role is based on-site daily at the DAS office in Columbus, Ohio, with core hours generally Monday through Friday, 8:00 a.m. to 5:00 p.m.; work hours may vary with operational needs. The position is classified, overtime-eligible, and represented by OCSEA. It requires occasional travel, and the employee must provide transportation or have a valid driver’s license to operate a state vehicle. On-call support and participation in after-hours maintenance events are part of the work.

The role evaluates IT process effectiveness and risk, troubleshoots network security issues, implements network security changes, and administers security infrastructure and services. It enforces statewide security policies, monitors devices and networks for security events, and works with Network Planning and Engineering groups on projects and changes. The position also maintains technical documentation, manages equipment inventory and salvage preparation, evaluates hardware and software solutions, and provides technical consultation and leadership for related system integrations and project work.

The starting salary is step 1 of the PR 35 range; the posting lists compensation as $41.81–$61-49 for the full range. New hires advance to the next step after six months and annually thereafter, subject to applicable collective bargaining and legislative activity. Additional longevity supplements begin after five years. The State of Ohio offers benefits to eligible employees, with eligibility dependent on several factors.

Requirements

• At least 60 months of combined experience in evaluating IT process effectiveness and risk, recommending changes to IT procedures to meet customer needs, and evaluating or researching hardware or software solutions and providing feedback to project teams or higher-level staff; this must include at least 12 months of experience in the agency’s specified primary technology.
• Alternatively, completion of an associate core program in computer science or information systems plus at least 42 months of the specified combined experience, including at least 12 months in the agency’s specified primary technology.
• Alternatively, completion of an undergraduate core program in computer science or information systems plus at least 36 months of the specified combined experience, including at least 12 months in the agency’s specified primary technology.
• Equivalent of the minimum class qualifications may be accepted; qualifying applicants must have experience in the primary technology specified in the position description and job posting.
• Must provide own transportation or have a valid driver’s license to operate a state vehicle.
• Must demonstrate proficiency with any applicable selection device, such as a structured interview, proficiency instrument, or assessment.

Responsibilities

• Evaluate the effectiveness and risk of IT processes.
• Troubleshoot network security, identify problems, and resolve them.
• Implement network security changes and enforce statewide security policies, procedures, and guidelines.
• Administer firewalls, load balancers, DDoS appliances, and multi-factor authentication services.
• Monitor logs for network security devices and monitor the network for threats or malicious activity, including viruses, worms, bots, and spam.
• Review and implement network security change requests.
• Participate in planning, coordination, and implementation of network security appliance changes during after-hours maintenance events, typically 5 p.m.–7 a.m. Monday through Friday and on weekends as necessary.
• Participate in projects with Network Planning and Engineering groups.
• Maintain functional drawings and documentation.
• Manage inventory and prepare equipment for salvage.
• Recommend changes to IT procedures to meet customer needs.
• Evaluate or research hardware and software solutions and provide feedback to project teams or higher-level staff.
• Interface with or perform work involving other applications or platforms.
• Assist with IT consultation and recommendations for implementation while ensuring services are not compromised.
• Provide technical IT leadership for integration of related systems and technical assistance to complete project tasks and meet deadlines.
• Provide on-call support and onsite customer network security support.
• Travel as needed.

Benefits

• Medical coverage.
• Dental, vision, and basic life insurance premiums covered after completion of the eligibility period.
• Paid time off, including vacation, personal, and sick leave, plus 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Education and development opportunities, including employee development funds and Public Service Loan Forgiveness.
• Public retirement systems, including OPERS, STRS, SERS, and HPRS, and optional deferred compensation through Ohio Deferred Compensation.
• Longevity supplements beginning after five years.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed