Infrastructure Engineer - DB2 Support
About The Position
The Infrastructure Engineer installs, configures, tests, and deploys mainframe system software components across multiple sysplexes. The role provides technical support to MIS and end users, coaches junior staff, and performs general platform support, including troubleshooting, issue resolution, and on-call duties. It also applies solution design and support to meet customer needs; designs, builds, and maintains infrastructure technology solutions; develops software components and hardware for projects aligned with business strategies; independently solves common problems and updates applications with new technology; collaborates with engineers, architects, developers, and other staff; and analyzes customers’ technology needs while providing ongoing support. The position is based in an office, with possible work locations in Pittsburgh, Pennsylvania; Cleveland, Ohio; Birmingham, Alabama; Phoenix, Arizona; Dallas, Texas; or Denver, Colorado. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position. The role is incentive eligible, with payment based on company, business, and/or individual performance. The position requires a bachelor’s degree or a comparable combination of education, job-specific certification(s), and experience, including military service, and typically requires at least three years of relevant or direct industry experience.
Requirements
- Typically, a university or college degree and at least 3 years of relevant or direct industry experience; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
- Experience installing, configuring, and supporting z/OS platform software.
- Experience with DB2 for z/OS installation and support or DB2 LUW installation and support.
- Experience with IBM Administration Tool and IBM Query Monitor.
- Programming experience in one or more of REXX, CLIST, SAS, COBOL, or ASM.
- Working knowledge of CA-7 and CA-OPSMVS.
- Working knowledge of Syncsort, ISPF, ISPF Dialogs, REXX, CA-ACF2, DF/DSS, IDCAMS, and Unix System Services.
- Familiarity with TCP/IP, NDM, securing ports, VSAM, user exits, SharePoint, JIRA, Topaz, ServiceNow, and incident and change processes.
- Experience with Microsoft Excel, Word, PowerPoint, Outlook, and Teams.
- Experience with project planning, mainframe security, disaster recovery, and business continuity.
- Demonstrate customer focus and the ability to manage risk in support of PNC's Enterprise Risk Management Framework.
- Able to work in an office; PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.
Nice To Haves
- Preferred skills include cloud platforms, configuration management, DevOps, infrastructure as code, Linux, operating systems, solution design, system designs, troubleshooting, and virtualization.
- Competencies include application delivery process, consulting, effectiveness measurement, industry knowledge, IT industry trends and directions, IT standards, procedures and policies, tactical and strategic planning, and problem solving.
- Certifications are often desired; no certification is required.
Responsibilities
- Install, configure, test, and deploy mainframe system software components across multiple sysplexes.
- Provide technical support to MIS and end users and coach junior staff.
- Provide general platform support, including troubleshooting, issue resolution, and on-call duties.
- Design, build, and maintain infrastructure technology solutions.
- Develop software components and hardware for projects and align them with business strategies and objectives.
- Solve common problems independently and update applications with new technology.
- Collaborate with engineers, architects, developers, and other staff to meet project objectives.
- Analyze customers’ technological needs and provide ongoing client support.
- Apply solution design and support while meeting customer needs.
- Focus on customer satisfaction and assess and manage risks in accordance with PNC's Enterprise Risk Management Framework.
Benefits
- Medical and prescription drug coverage, including a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select programs fully paid
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
