Information Technology Supervisor 2

State of Ohio • Northfield, OH

2d • Onsite

About The Position

The Information Technology Supervisor 2 oversees local technology support within a hospital setting, ensuring dependable access to devices, systems, and services essential to daily operations. The role coordinates IT activities that support patient care and administrative functions, and works with centralized IT groups to align local operations with enterprise systems.

This is a permanent, full-time hourly position located at Northcoast Behavioral Healthcare in Northfield, Ohio. Normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. The position is unclassified and exempt from bargaining units. Overtime may be required, travel may be required, and the employee may be required to be on call 24 hours a day, seven days a week.

The listed compensation is $44.38. The position is assigned to pay range 15 on the E1 Exempt Pay Range Schedule. The selected candidate will generally begin at Step 1, with an opportunity for a pay increase after six months of satisfactory performance and yearly raises thereafter. The final candidate must undergo a criminal background check and submit to urinalysis for illegal drug use before appointment.

Requirements

• At least 6 years and 6 months (78 months) of experience commensurate with the job duties, knowledge, and skills required, plus 6 months of experience performing project management functions; or the stated education-and-experience alternative.
• For the education-and-experience alternative: completion of undergraduate core coursework in computer science, or coursework in any academic major that includes at least one course in an advanced-level computer programming language, logic-based mathematics, database concepts, computer systems analysis and design, and basic data processing concepts; plus an additional 4 years and 6 months (54 months) of commensurate experience and 6 months of project management experience.
• Equivalent of the stated minimum class qualifications may also qualify.
• Ability to perform work involving computer terminal operation for long periods.
• The final candidate must pass a criminal background check and submit to urinalysis testing for illegal drug use before appointment.

Responsibilities

• Guide and develop IT support staff, promote employee growth, and ensure consistent service delivery.
• Direct daily technology operations and maintain dependable access to essential technology.
• Coordinate technology asset lifecycle activities, track equipment, and support future planning.
• Collaborate with centralized IT groups to integrate enterprise IT solutions into local operations.
• Serve as the primary technology liaison, communicating needs, priorities, and insights to hospital and IT leadership.
• Identify service enhancements, support process refinement, and strengthen overall performance.

Benefits

• Medical coverage
• Free dental, vision, and basic life insurance premiums after completion of the eligibility period
• Paid vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth, adoption, and foster care leave
• Education and development opportunities, including Employee Development Funds and Public Service Loan Forgiveness
• Public retirement systems, including OPERS, STRS, SERS, and HPRS
• Optional deferred compensation through Ohio Deferred Compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed