Information Technology Analyst I-II

City of Spokane • City of Spokane, WA

3d • $78,467 - $111,227

About The Position

Provides professional support in the development, implementation, and delivery of information technology systems and services. This is a flexibly staffed class: applicants may be hired as an Information Technology Analyst I or II depending on experience. After two years as an Information Technology Analyst I, employees may automatically advance to Information Technology Analyst II. The listed annual pay range for the II level is $78,467–$111,227.

The role uses computer systems and applications to access, create, edit, print, send, retrieve, or manipulate data, files, and other information. It coordinates with vendor technical staff on system upgrades and enhancements; helps facilitate and communicate process changes; provides technical advice and assistance; and creates technical documentation for users with varying skill levels. Related work may fall within application development, business systems analysis, database management, information security, network administration, systems administration/operational technology, or web development.

Requirements

• Bachelor’s degree from an accredited college or university in computer science, information science, information systems management, operations research, technology management, or a related degree that provided at least 24 semester hours in one or more of these fields and required development or adaptation of applications, systems, or networks.
• Information Technology Analyst I: No experience is required.
• Information Technology Analyst II: Two years of experience in the design, development, maintenance, or administration of computer applications or database architecture.
• Different combinations of education and experience may be accepted.
• Applicants for positions in the Spokane Police Department are subject to a thorough police background investigation, including criminal history review, pre-employment drug screening, and polygraph.

Responsibilities

• Use computer systems or applications to access, create, edit, print, send, retrieve, or manipulate data, files, or other information.
• Coordinate with vendor technical staff to implement system upgrades and enhancements.
• Understand, facilitate, and communicate process changes that deliver desired value and goals for departments and clients served.
• Provide technical advice or assistance to others.
• Produce technical documentation explaining product or service features to users with varying skill levels.
• Perform related work as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level