HR Analyst I/II- Information Technology Department

City of San Jose•San Jose Metropolitan Area, CA
•Hybrid

About The Position

The City of San José’s Information Technology Department is seeking one full-time HR Analyst for its Administration Division. The role performs a variety of human resources functions, including full-cycle recruitment, temporary hiring, onboarding and offboarding, leaves of absence, Workers’ Compensation, and safety. The position reports directly to the Senior HR Analyst and offers an opportunity to work in public-sector human resources and budgetary management. The successful candidate will need strong attention to detail, communication and organizational skills, and the ability to build effective working relationships with department staff and City stakeholders. The position is currently eligible for a hybrid telework schedule. The City currently requires 32 hours onsite and 8 hours remote per week; the schedule may change. The role is in the Municipal Employees’ Federation, AFSCME, Local 101 bargaining unit. The applicable Analyst I or Analyst II salary depends on the finalist’s qualifications and experience. The listed salary ranges include approximately 5% ongoing non-pensionable compensation.

Requirements

  • Analyst I: Bachelor’s degree from an accredited college or university.
  • Analyst II: Bachelor’s degree from an accredited college or university and two years of increasingly responsible professional staff analytic or administrative experience conducting studies, organizing and analyzing data, and preparing reports, recommendations, or conclusions in budget, finance, grant administration, organizational analysis, general administration, or human resources.
  • Additional years of experience in a position comparable to the City of San José Staff Specialist in budget, finance, grant administration, organizational analysis, general administration, or human resources may substitute for the education requirement on a year-for-year basis.
  • Ability to demonstrate knowledge of applicable professional or technical principles and practices, Citywide and departmental procedures and policies, and federal and state rules and regulations.
  • Strong communication and organizational skills, attention to detail, and ability to build effective working relationships.
  • The application and responses to all job-specific questions must be completed for consideration.

Nice To Haves

  • Experience with Applicant Tracking Systems such as NEOGOV, Taleo, or Workday.
  • Experience with PeopleSoft modules, including queries, reports, transactions, or payroll.
  • Experience with Microsoft 365 applications, including SharePoint, Outlook, Word, Excel, PowerPoint, Power Automate, and Teams.
  • Demonstrated job expertise, building trust, conflict management, customer service, ethical conduct, multitasking, problem solving, teamwork, interpersonal skills, and communication skills.

Responsibilities

  • Coordinate high-volume and multi-hire recruitments, maintaining streamlined coordination and consistent stakeholder communication.
  • Serve as liaison between department hiring managers and the Human Resources Business Partner to align with recruitment protocols and fill vacancies in a timely manner.
  • Fingerprint applicants, temporary hires, and volunteers.
  • Track and report recruitment metrics, including vacancy rates, time-to-fill, and other key performance indicators.
  • Coordinate and process temporary staffing requests, including preparing and submitting required memos and documentation.
  • Train department staff on internal and citywide processes and procedures.
  • Manage department onboarding and offboarding processes.
  • Coordinate and attend career fairs and other special events.
  • Manage the division’s SharePoint site and digital files.
  • Process employee requests and provide guidelines and policies as needed.
  • Support the Senior Human Resources Analyst in managing employee relations.
  • Support performance management and appraisals, Workers’ Compensation, leaves of absence, temporary accommodation, training, the Volunteer/Intern Program, and department safety compliance.
  • Participate in process improvement initiatives to improve HR and financial functions and operational efficiency.
  • Participate in special projects as needed.
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