HR Technology Analyst

Conagra Brands•Omaha, NE

2d•$64,000 - $95,000•Hybrid

About The Position

Reporting to the Manager, HR Digital Products & Capabilities, the HR Technology Analyst supports the day-to-day operation, maintenance, and continuous improvement of Workday and related Human Resources technology platforms. The role responds to system issues and provides configuration support, troubleshooting, testing, documentation, and customer support to help keep HR systems accurate, reliable, and easy to use. The analyst partners with HR teams and end users to translate business needs into practical technology solutions, support Workday releases and enhancements, and contribute to technology projects that improve processes, reduce manual work, and strengthen the employee experience.

Requirements

Bachelor's degree in Human Resources Management, Business Administration, Information Systems, or a related field; or 1 to 3+ years of equivalent experience in HR information systems, HR technology, or human capital management systems support.
Hands-on Workday experience focused on Human Capital Management configuration, business process design, and system maintenance.
Experience supporting HR systems testing, including user acceptance testing for system changes, releases, or implementations.
Working knowledge of at least one Workday functional domain: Recruiting, Talent Management, Performance Management, Learning, Benefits, or Compensation.
Familiarity with case management and ticketing platforms such as Workday Help, ServiceNow, or equivalent.
Working proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook; experience manipulating and extracting data while maintaining confidentiality and adhering to data security standards.
Experience working effectively in a team-based environment with a strong customer service orientation toward HR and business stakeholders.

Nice To Haves

Workday certification or equivalent hands-on proficiency is strongly preferred.
Exposure to agile delivery methodologies and sprint-based team workflows.

Responsibilities

Serve as a primary responder for Workday and HR technology issues by triaging and troubleshooting, resolving cases through Workday Help and ServiceNow, and supporting HR teams and employees during system issues, outages, and enhancement requests.
Perform day-to-day Workday configuration, security administration, business process maintenance, and system updates; research configuration options, evaluate enhancement requests, and recommend solutions that meet business requirements.
Partner with HR stakeholders and end users to understand business needs, translate requirements into practical technology solutions, identify process improvements, reduce manual workarounds, and better leverage existing Workday functionality.
Support system releases, upgrades, implementations, module launches, and acquisition or divestiture integration activities by assessing impacts, defining test criteria, coordinating and executing testing, ensuring quality assurance, and communicating enhancement opportunities.
Maintain documentation for configuration, security, support processes, business processes, training materials, and communications.
Assist with project planning, design, development, implementation, and project management activities.
Contribute to a collaborative team environment through agile ceremonies, continuous professional development, knowledge sharing, peer support, quality, curiosity, and continuous improvement.