Information Services Specialist II (Part-Time)

Muncie Public Library • Muncie, IN

26d • Onsite

About The Position

The Information Services Specialist II assists the Information Services Supervisor with the effective operation of the Information Services Department at Maring-Hunt Library. The role researches and responds to customer queries using library resources, provides readers’ advisory services, and trains the public to use library resources and technology individually and in groups. The specialist also assists with collection development and maintenance, plans and hosts adult programs, participates in community outreach, and monitors the library environment while applying library policies and safety procedures to provide effective service.

This is a part-time position scheduled for 20 hours per week. The specific schedule varies, and the library is open Monday through Friday from 10 a.m. to 7 p.m. and Saturday from 1 p.m. to 5 p.m. The minimum compensation is $16 per hour. A criminal background check is required before employment. Reasonable accommodations may be available for individuals with disabilities during hiring and employment.

Requirements

• Bachelor’s degree from an accredited college or university.
• Ability to obtain an LC4 or higher Indiana Librarian Certification (IAC 5-1-8).
• Adaptability, attention to detail, clear and respectful communication, customer-service skills, a positive public image, teamwork, and comfort using computers, appropriate software, and job-related equipment.

Nice To Haves

• Some library work experience.

Responsibilities

• Research and respond to customer queries using the Library’s resources to obtain accurate information.
• Provide readers’ advisory services and train the public to use library resources and available technology, individually and in group settings.
• Assist the Department Supervisor with collection development and maintenance.
• Plan, promote, and host adult programs.
• Participate in community outreach events.
• Monitor the physical environment, interpret library policies and safety procedures, and use judgment to provide effective library service.

Benefits

• Accrued paid time off.
• Telehealth services for staff and immediate family members, including virtual urgent care and short- and long-term mental health care.
• Professional development and skill-building opportunities.

What This Job Offers

• Job Type: Part-time