Industrial National Account Manager

Signode•Dallas, TX

About The Position

The Industrial National Account Manager (described in the posting as the Enterprise Account Manager) cultivates and manages strategic relationships with high-value national clients. The role drives account growth through retention and expansion, engaging key decision-makers throughout customer organizations. Managed accounts are national in scope and should have potential for comprehensive product adoption. Candidates are sought in Detroit, MI; Atlanta, GA; Dallas, TX; Denver, CO; Salt Lake City, UT; or Minneapolis, MN. Overnight travel may be up to 50%. The role offers a competitive annual salary plus a Sales Incentive Plan; the starting salary depends on experience, qualifications, skills, responsibilities, and geographic location. Signode provides a comprehensive benefits package to full-time employees, with benefits beginning the month after hire.

Requirements

Bachelor’s degree in Business, Sales, Finance, or a similar field.
At least 5 years of sales experience.
At least 3 years supporting national-level customers.
Knowledge of Signode products and applications to sell solutions that meet customer needs.
Strong manufacturing aptitude.
Ability to use a CRM and read Power BI dashboards, with general proficiency in Microsoft Office.
Strong technology skills and knowledge of social media.
Ability to travel overnight up to 50%.
Demonstrated decision-making and judgment, negotiation, analysis, organization and planning, customer focus, and commitment to excellence.

Responsibilities

Create and identify opportunities in assigned accounts and develop strategies and account plans to pursue them.
Lead relationship and product-adoption activities for accounts landed by the Business Development Executive.
Meet or exceed assigned sales goals.
Serve as a main point of contact for customers on ongoing business requirements and issues.
Build strong relationships at key accounts, resulting in Joint Business Plans with top-volume customers.
Engage with all levels and relevant departments within assigned accounts, including executives, buying, logistics, service, and replenishment.
Resolve customer inquiries, problems, and complaints to maximize customer satisfaction.
Create account plans and identify expansion opportunities, including local opportunities.
Produce and lead regular internal and external business reviews.
Coordinate local resources to support national accounts.
Close sales and own completion activities, including fulfillment for large expansion opportunities.
Position Signode’s value and seek partnership opportunities.
Complete contribution reports, RFQs, and pricing updates in a timely manner.
Develop sales forecasts by account and brand.
Develop and submit proposals for special trade programs at selected accounts as necessary.
Maintain current sales opportunity and customer records in CRM.
Work closely with Operations, Product Management, Accounts Receivable, and Finance teams.
Participate in Training & Development opportunities to improve performance and support career development and advancement.
Assist Accounts Receivable with collecting past-due balances and help ensure accounts remain in good standing.