Industrial National Account Manager

Signode•Romulus, MI

About The Position

Signode is a leading manufacturer of transit packaging consumables, tools, software, and equipment. The Industrial National Account Manager cultivates and manages strategic relationships with high-value national clients, driving account growth through retention and expansion. The role engages key decision-makers across customer organizations and manages national accounts with potential for comprehensive product adoption. Candidates should be located in Detroit, Atlanta, Dallas, Denver, Salt Lake City, or Minneapolis. Overnight travel of up to 50% is required.

Requirements

Bachelor's degree in Business, Sales, Finance, or a similar field.
At least 5 years of sales experience.
At least 3 years supporting national-level customers.
Ability to travel overnight up to 50%.
Knowledge of Signode products and applications to sell solutions that meet customer needs.
Strong manufacturing aptitude.
Ability to use a CRM and read Power BI dashboards, with general Microsoft Office proficiency.
Strong technology skills and social media knowledge.
Decision-making and judgment skills.
Negotiation skills.
Analytical skills.
Organization and planning skills.
Customer focus and commitment to excellence.

Responsibilities

Create and identify opportunities in assigned accounts and develop strategies and account plans to pursue them.
Lead relationship and product-adoption activities for accounts landed by the Business Development Executive.
Meet or exceed assigned sales goals.
Serve as a main customer contact for ongoing business requirements and issues.
Build business relationships at key accounts and develop Joint Business Plans with top-volume customers.
Develop relationships across all levels and departments of assigned accounts, including executives, buying, logistics, service, and replenishment.
Resolve customer inquiries, problems, and complaints to maximize satisfaction.
Create account plans and identify expansion opportunities.
Produce and lead regular internal and external business reviews.
Coordinate local resources to support national accounts and identify local expansion opportunities.
Close sales and manage completion activities, including fulfillment for large expansion opportunities.
Position Signode's value and seek partnership opportunities.
Complete contribution reports, RFQs, and pricing updates on time.
Develop sales forecasts by account and brand.
Develop and submit proposals for special trade programs at selected accounts as needed.
Maintain current sales opportunities and customer records in CRM.
Work closely with Operations, Product Management, Accounts Receivable, and Finance teams.
Participate in training and development opportunities to improve performance and support career development.
Assist Accounts Receivable with collecting overdue balances and ensure accounts remain in good standing.