Industrial National Account Manager

Signode•Denver, MI

About The Position

The Enterprise Account Manager cultivates and manages strategic relationships with high-value national clients, driving account growth through retention and expansion. The role engages key decision-makers throughout customer organizations and manages national accounts with potential for comprehensive product adoption. The position is suited to candidates located in Detroit, Atlanta, Dallas, Denver, Salt Lake City, or Minneapolis, and requires overnight travel of up to 50%.

Requirements

Bachelor’s degree in Business, Sales, Finance, or a similar field.
At least 5 years of sales experience.
At least 3 years supporting national-level customers.
Ability to travel overnight up to 50%.
Knowledge of Signode products and applications to sell solutions that meet customer needs.
Strong manufacturing aptitude.
Ability to use a CRM and read Power BI dashboards, with general proficiency in Microsoft Office.
Strong technology skills and knowledge of social media.
Competencies: decision-making and judgment, negotiation, analysis, organization and planning, customer focus, and excellence.

Responsibilities

Identify opportunities in assigned accounts and develop strategies and account plans to pursue them.
Lead relationship-building and product-adoption activities for accounts landed by the Business Development Executive.
Meet or exceed assigned sales goals.
Serve as a main point of contact for customers regarding ongoing business requirements and issues.
Build relationships at key accounts and develop Joint Business Plans with top-volume customers.
Engage multiple departments and levels within assigned accounts, including executives, buying, logistics, service, and replenishment.
Resolve customer inquiries, problems, and complaints to maximize customer satisfaction.
Create account plans and identify expansion opportunities.
Lead regular internal and external business reviews.
Coordinate local resources to support national accounts and identify local expansion opportunities.
Close sales and oversee completion activities, including fulfillment for large expansion opportunities.
Position Signode’s value and pursue partnership opportunities.
Complete contribution reports, RFQs, and pricing updates on time.
Develop sales forecasts by account and brand.
Develop and submit proposals for special trade programs at selected accounts when needed.
Keep sales opportunities and customer records up to date in the CRM.
Work closely with Operations, Product Management, Accounts Receivable, and Finance teams.
Participate in training and development opportunities to improve performance and support career development.
Assist Accounts Receivable with collecting past-due balances and help ensure assigned accounts remain in good standing.