INCOME MAINTENANCE PROGRAM MANAGER- 40010805

Durham CountyDurham, NC
$66,016 - $89,083Onsite

About The Position

This position serves as the Program Manager for the Family & Children’s Medicaid Team within the Medicaid Division and is responsible for providing administrative and technical leadership to ensure effective team operations. The Program Manager oversees income maintenance programs, as well as directs the activities of program and functional unit supervisors who manage day-to-day operations within their respective areas.

Requirements

  • Thorough knowledge of income maintenance programs
  • Thorough knowledge of the use of the income maintenance manuals
  • Thorough knowledge of all agency and community services and programs
  • Considerable ability to organize and direct large comprehensive income maintenance programs
  • Considerable management and administrative skills
  • Ability to plan and evaluate the services of large, comprehensive income maintenance programs
  • Ability to represent the income maintenance programs in departmental and community meetings
  • Ability to present information orally and in written form
  • Current experience in NC FAST required
  • Four years of experience in an income maintenance program including two years of supervisory experience in an income maintenance or service program

Nice To Haves

  • Four-year degree in a human services field, business or public administration
  • Three years of experience in a supervisory or consultative capacity in an income maintenance program
  • Obtaining NC FAST Certification upon hire within 90 days

Responsibilities

  • Participating in community needs assessments
  • Researching innovative programs, service delivery techniques
  • Developing strategic plans to address future community needs
  • Implementing procedural and technological improvements to enhance service delivery
  • Overseeing income maintenance programs
  • Directing the activities of program and functional unit supervisors who manage day-to-day operations within their respective areas
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