Income Maintenance Caseworker II - Family & Children's Medicaid Processing - Public Health Outpost

Johnston County • Johnston County DSS, NC

4d • Onsite

About The Position

Johnston County Department of Social Services is hiring an Income Maintenance Caseworker II in its Family and Children's Medicaid Unit, located at 714 North Street, Smithfield. The position determines eligibility, processes applications, and redetermines eligibility for Family and Children's Medicaid recipients, including Presumptive cases. The caseworker obtains necessary third-party verifications and communicates with Medicaid recipients to gather information needed to determine eligibility in the NC FAST system. The role also ensures that timeliness standards are met in accordance with Medicaid policy.

Final candidates are subject to a pre-employment drug screen and background check, which may include criminal and motor vehicle records. A pre-employment reference check will be conducted. A conviction record does not automatically disqualify an applicant unless required by state law; situations are reviewed individually. In-house applicants must apply online. The employer may accept work against if fully qualified applicants are not located.

Requirements

• One year of experience as an Income Maintenance Caseworker I; alternatively, applicants may qualify through the stated Income Maintenance Caseworker I work-against route.
• For the work-against route: high school graduation and three years of paraprofessional, clerical, or other public-contact experience involving activities such as negotiating, interviewing, explaining information, gathering and compiling data, analyzing data, and/or performing mathematical or legal tasks; or an equivalent combination of training and experience.
• Considerable knowledge of the program or area of assignment.
• General knowledge of agency and community programs and services that could affect clients or applicants.
• Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations, and procedures.
• Ability to communicate with clients, applicants, the public, and public officials to obtain data and explain and interpret rules, regulations, and procedures.
• Ability to perform casework functions within structured time frames.
• Ability to work independently with minimal supervision.
• Final candidates are subject to pre-employment screening, including a drug screen and background check. A pre-employment reference check will also be conducted.

Nice To Haves

• Bilingual proficiency in English and Spanish is strongly preferred.

Responsibilities

• Determine eligibility for Family and Children's Medicaid recipients, including Presumptive cases.
• Process applications and redetermine eligibility for Family and Children's Medicaid recipients.
• Obtain necessary third-party verifications.
• Communicate with Medicaid recipients to obtain information needed to determine eligibility in the NC FAST system.
• Ensure timeliness standards are met in accordance with Medicaid policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED