Inbound BDR, US

Linnworks•Louisville, KY

About The Position

Linnworks is hiring an entry-level Inbound BDR to serve as the first point of contact for inbound leads at its international SaaS business. The role is open to candidates residing in the Eastern or Central Time zones who are authorized to work in the United States; visa sponsorship is not available. The BDR responds to demo requests, content downloads, and pricing inquiries, qualifies prospects, personalizes conversations, and books qualified meetings for Account Executives. AI is part of the daily workflow for researching accounts, drafting outreach, summarizing calls, and sharing effective practices. The role is part of a mixed inbound and outbound BDR team across the UK and US. The Inbound BDR reports to the BDR Manager and works closely with Account Executives, Marketing, and RevOps. Linnworks provides structured training, weekly coaching, onboarding, and a clear career path. Performance is measured by qualified meetings booked, meeting-to-opportunity conversion, speed-to-lead, activity quality, and CRM hygiene. The work is fast-paced and includes regular call reviews, direct coaching, and the need to respond resiliently to rejection.

Requirements

0–2 years of experience in sales, customer-facing, or target-driven roles; graduates and career changers are welcome.
Evidence of meeting or exceeding targets, including through sales, sports, hospitality, retail, recruitment, or another setting.
Day-to-day familiarity with AI tools such as ChatGPT, Claude, or AI sales platforms, and the ability to explain how they are used.
Clear, warm, and concise written and verbal communication.
Ability to manage a busy queue of leads in an organized manner.
Curiosity, good questioning and listening skills, openness to feedback, resilience, and motivation to achieve targets and build a sales career.
Must reside in the Eastern or Central Time zone and have authorization to work in the US; visa sponsorship is unavailable.

Nice To Haves

Familiarity with CRMs and sales engagement tools such as Outreach, Salesloft, or Apollo.
Familiarity with ecommerce platforms such as Shopify, BigCommerce, or Amazon.
Experience selling to ecommerce brands.

Responsibilities

Respond to inbound leads within minutes by phone, email, and chat.
Use discovery questions to understand prospects’ sales channels, technology stack, challenges, and timeline, and qualify them against the ideal customer profile.
Book qualified meetings and hand them to Account Executives with useful context.
Use AI to research accounts and prospects before outreach.
Draft outreach and follow-ups with AI and personalize them in the BDR’s own voice.
Summarize calls, build and refine prompts, and share effective practices with the team.
Find and engage additional decision-makers within inbound accounts.
Research lookalike accounts and warm leads that have not converted.
Follow up with aged and closed-lost leads when their timing may have changed.
Log every activity and maintain accurate Salesforce data.
Meet weekly targets for conversations, meetings booked, and meeting-to-opportunity conversion.
Provide Marketing with feedback about lead quality, messaging, and prospect questions.