In-Store Shopping Clerk
About The Position
The In-Store Shopping Clerk works in-store to shop and fulfill customers’ online orders using a mobile device equipped with the Instacart Shopper App. The role focuses on providing excellent customer service by selecting high-quality, fresh products, substituting potential out-of-stock items, and communicating necessary changes to orders. The clerk processes order transactions using the in-store POS system and serves as an online ambassador by answering questions about order delivery, the Instacart platform, and the benefits of using the service. The clerk may also assist in other areas of the store, including stocking shelves, filling frozen food bins, and maintaining the store’s cleanliness and presentation. This position involves standing, walking, and bending throughout the workday, walking up to three miles during an eight-hour shift, and maneuvering a utility cart under the stated weight and distance conditions.
Requirements
- Be at least 21 years of age.
- Have a high school diploma or equivalent.
- Demonstrate outgoing and friendly behavior, a positive attitude, and the ability to interact positively with customers.
- Have good communication skills.
- Be able to take direction and participate in a team environment.
- Be able to operate front-end equipment, including a register, calculator, and scanner.
- Be able to stand, walk, and bend throughout the entire workday.
- Be able to maneuver a utility cart holding 20 lbs., requiring a force of up to 35 lbs., for up to two hours and a distance of up to 20 feet.
- Be able to walk up to three miles in an eight-hour shift.
Responsibilities
- Shop and fulfill customers’ online orders in-store using a mobile device equipped with the Instacart Shopper App.
- Provide excellent customer service by focusing on product quality and freshness and substituting potential out-of-stock items.
- Communicate necessary changes to an order.
- Process order transactions using the in-store POS system.
- Answer questions about order delivery, the Instacart platform, and the benefits of using the service as an online ambassador for the store.
- May stock shelves, fill frozen food bins, and help maintain the store’s cleanliness and presentation.
- Perform other related duties as assigned.
Benefits
- Competitive pay
- Sick time plan
- Vacation accrual plan
- Opportunities for career growth
- 15% discount for the employee and one other family member in the household on purchases at Sprouts
- Flexible schedules
- Employee Assistance Program (EAP)
- 401(k) retirement savings plan with company match
- Company-paid life insurance
- Contests and appreciation events
- Bonus based on company and/or individual performance
- Medical, dental, and vision benefit coverage
- Health Savings Account with company match
- Pre-tax Flexible Spending Accounts for healthcare and dependent care
- Company-paid short-term disability coverage
- Paid parental leave for mothers and fathers
- Paid holidays
- DailyPay access to earned wages
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
