In-Store Shopping Clerk
About The Position
The In-Store Shopping Clerk works in-store to shop and fulfill customers’ online orders using a mobile device equipped with the Instacart Shopper App. The role delivers positive customer experiences by selecting fresh, high-quality products, suggesting substitutions for items that may be out of stock, and communicating necessary order changes. The clerk processes transactions through the in-store POS system and serves as an online ambassador, answering questions about order delivery, the Instacart platform, and the benefits of using the service. The clerk may also support other store areas by stocking shelves, filling frozen food bins, and helping maintain the store’s cleanliness and presentation. The position involves standing, walking, and bending throughout the workday, walking up to three miles during an eight-hour shift, and maneuvering a utility cart under specified weight and distance conditions. Other related duties may be assigned.
Requirements
- Be at least 21 years of age.
- Have a high school diploma or equivalent.
- Demonstrate outgoing, friendly behavior and a positive attitude, with the ability to interact positively with customers.
- Have good communication skills and the ability to take direction and participate in a team environment.
- Be able to operate front-end equipment, including a register, calculator, and scanner.
- Be able to stand, walk, and bend throughout the entire workday.
- Be able to maneuver a utility cart holding 20 lbs., requiring a force of up to 35 lbs., for up to 2 hours and a distance of up to 20 feet.
- Be able to walk up to 3 miles in an 8-hour shift.
Responsibilities
- Shop and fulfill customers’ online orders in-store using a mobile device equipped with the Instacart Shopper App.
- Provide excellent customer service by focusing on product quality and freshness and substituting potential out-of-stock items.
- Communicate necessary changes to orders.
- Process order transactions using the in-store POS system.
- Answer questions about order delivery, the Instacart platform, and the benefits of using the service as an online ambassador for the store.
- May stock shelves, fill frozen food bins, and help maintain the store’s cleanliness and presentation.
- Perform other related duties as assigned.
Benefits
- Competitive pay
- Sick time plan
- Vacation accrual plan
- Opportunities for career growth
- 15% discount for the employee and one other household family member on Sprouts purchases
- Flexible schedules
- Employee Assistance Program (EAP)
- 401(k) retirement savings plan with company match
- Company-paid life insurance
- Contests and appreciation events
- Bonus based on company and/or individual performance, subject to eligibility
- Affordable medical, dental, and vision coverage, subject to eligibility
- Health Savings Account with company match, subject to eligibility
- Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility
- Company-paid short-term disability coverage, subject to eligibility
- Paid parental leave for mothers and fathers, subject to eligibility
- Paid holidays, subject to eligibility
- DailyPay access for eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
