In-Store Shopping Clerk

Sprouts Farmers Market•Grand Junction, CO

11d•Onsite

About The Position

The In-Store Shopping Clerk shops and fulfills customers’ online orders in the store using a mobile device equipped with the Instacart Shopper App. The role focuses on providing excellent customer service, selecting fresh and high-quality products, communicating order changes, and helping customers understand the Instacart service. The clerk may also support other store areas, including stocking shelves, filling frozen food bins, and maintaining store cleanliness and presentation.

Requirements

Be at least 21 years of age.
Have a high school diploma or equivalent.
Demonstrate outgoing, friendly behavior, a positive attitude, and the ability to interact positively with customers.
Have good communication skills and the ability to take direction and participate in a team environment.
Be able to operate front-end equipment, including a register, calculator, and scanner.
Be able to stand, walk, and bend throughout the entire workday.
Be able to maneuver a utility cart holding 20 pounds, requiring a force of up to 35 pounds, for up to 2 hours and a distance of up to 20 feet.
Be able to walk up to 3 miles in an 8-hour shift.

Responsibilities

Shop and fulfill customers’ online orders using a mobile device equipped with the Instacart Shopper App.
Provide excellent customer service, focusing on product quality and freshness, and substitute potential out-of-stock items.
Communicate any necessary changes to an order.
Process order transactions using the in-store POS system.
Answer questions about order delivery, the Instacart platform, and the benefits of using the service as an online ambassador for the store.
May assist with stocking shelves, filling frozen food bins, and maintaining the cleanliness and presentation of the store.
Perform other related duties as assigned.

Benefits

Competitive pay
Sick time plan
Vacation accrual plan
Opportunities for career growth
15% discount for the employee and one other household family member on purchases at Sprouts
Flexible schedules
Employee Assistance Program (EAP)
401(k) retirement savings plan with company match
Company-paid life insurance
Contests and appreciation events with prizes, food, and fun
Bonus based on company and/or individual performance, subject to eligibility
Affordable medical, dental, and vision coverage, subject to eligibility
Health Savings Account with company match, subject to eligibility
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility
Company-paid short-term disability coverage, subject to eligibility
Paid parental leave for mothers and fathers, subject to eligibility
Paid holidays, subject to eligibility
DailyPay access for eligible employees