In-Store Shopping Clerk

Sprouts Farmers Market•Houston, TX

11d•Onsite

About The Position

The In-Store Shopping Clerk works in the store to shop for and fulfill customers’ online orders using a mobile device equipped with the Instacart Shopper App. The role focuses on excellent customer service, product quality and freshness, and communicating necessary order changes, including substitutions for items that may be out of stock. The clerk processes transactions using the in-store POS system and serves as an online ambassador, answering questions about order delivery, the Instacart platform, and the benefits of the service. The clerk may also assist in other store areas by stocking shelves, filling frozen food bins, and helping maintain the store’s cleanliness and presentation. This position requires regular standing, walking, and bending, as well as maneuvering a utility cart and walking up to three miles during an eight-hour shift. Other related duties may be assigned.

Requirements

Be at least 21 years of age.
Have a high school diploma or equivalent.
Demonstrate outgoing and friendly behavior, a positive attitude, and the ability to interact positively with customers.
Have good communication skills and the ability to take direction and participate in a team environment.
Be able to operate front-end equipment, including a register, calculator, and scanner.
Be able to stand, walk, and bend throughout the workday.
Be able to maneuver a utility cart holding 20 pounds, requiring a force of up to 35 pounds, for up to two hours and a distance of up to 20 feet.
Be able to walk up to three miles in an eight-hour shift.

Responsibilities

Shop for and fulfill customers’ online orders using a mobile device with the Instacart Shopper App.
Provide customer service focused on product quality and freshness, and substitute potential out-of-stock items.
Communicate necessary changes to orders.
Process order transactions using the in-store POS system.
Answer questions about order delivery, the Instacart platform, and the benefits of the service as an online ambassador for the store.
May stock shelves, fill frozen food bins, and help maintain the store’s cleanliness and presentation.
Perform other related duties as assigned.

Benefits

Competitive pay
Sick time plan
Vacation accrual plan
Opportunities for career growth
15% discount on Sprouts purchases for the employee and one other household family member
Flexible schedules
Employee Assistance Program (EAP)
401(k) retirement savings plan with a company match
Company-paid life insurance
Contests and appreciation events
Bonus based on company and/or individual performance (eligibility requirements may apply)
Medical, dental, and vision coverage (eligibility requirements may apply)
Health Savings Account with company match (eligibility requirements may apply)
Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements may apply)
Company-paid short-term disability coverage (eligibility requirements may apply)
Paid parental leave for mothers and fathers (eligibility requirements may apply)
Paid holidays (eligibility requirements may apply)
DailyPay option for eligible employees to access earned pay