In-Store Shopping Clerk

Sprouts Farmers Market•Tucson, AZ

9d•Onsite

About The Position

The In-Store Shopping Clerk works in-store to shop for and fulfill customers’ online orders using a mobile device equipped with the Instacart Shopper App. The role focuses on providing a positive customer experience by selecting fresh, high-quality products, suggesting substitutions for out-of-stock items, communicating order changes, and processing transactions through the in-store POS system. The clerk also serves as an online ambassador, answering questions about order delivery, the Instacart platform, and the benefits of the service. The position may also assist with stocking shelves, filling frozen food bins, and maintaining the store’s cleanliness and presentation. Sprouts describes its stores as neighborhood grocery stores with a fun, friendly, old-fashioned farmer’s market setting. The company emphasizes customer service and an inclusive, respectful, and caring workplace culture. Duties may change to meet business and organizational needs.

Requirements

Be at least 21 years of age.
Have a high school diploma or equivalent.
Demonstrate outgoing, friendly behavior and a positive attitude when interacting with customers.
Have good communication skills.
Be able to take direction and participate in a team environment.
Be able to operate front-end equipment, including a register, calculator, and scanner.
Be able to stand, walk, and bend throughout the workday.
Be able to maneuver a utility cart holding 20 lbs., requiring a force up to 35 lbs., for up to 2 hours and a distance of up to 20 feet.
Be able to walk up to 3 miles in an 8-hour shift.

Responsibilities

Shop for and fulfill customers’ online orders in-store using a mobile device equipped with the Instacart Shopper App.
Provide excellent customer service by focusing on product quality and freshness and substituting potential out-of-stock items.
Communicate necessary changes to an order.
Process order transactions using the in-store POS system.
Answer questions about order delivery, the Instacart platform, and the benefits of the service as an online ambassador for the store.
May assist with stocking shelves, filling frozen food bins, and maintaining the cleanliness and presentation of the store.
Perform other related duties as assigned.

Benefits

Competitive pay.
Sick time plan for the employee or immediate family members’ health needs.
Vacation accrual plan.
Opportunities for career growth.
15% discount for the employee and one other household family member on Sprouts purchases.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Affordable medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing earned wages to be transferred before payday at no extra cost.