In-Store Shopping Clerk

Sprouts Farmers Market•Redondo Beach, CA

13d•Onsite

About The Position

The In-Store Shopping Clerk works in-store to shop and fulfill customers’ online orders using a mobile device equipped with the Instacart Shopper App. The role focuses on providing excellent customer service by selecting fresh, high-quality products, substituting potential out-of-stock items, and communicating necessary order changes. The clerk processes transactions using the in-store POS system and serves as an online ambassador, answering questions about order delivery, the Instacart platform, and the benefits of the service. The clerk may also assist with stocking shelves, filling frozen food bins, and maintaining the cleanliness and presentation of the store. The position requires an outgoing, friendly, positive approach with customers, good communication skills, and the ability to follow direction and work as part of a team. Physical duties include standing, walking, and bending throughout the workday; moving a utility cart holding 20 pounds with force up to 35 pounds for up to two hours and up to 20 feet; and walking up to three miles during an eight-hour shift. Other related duties may be assigned. The pay range is $18.65–$24.25 per hour, with pay determined by applicable experience and qualifications. Sprouts describes its stores as neighborhood grocery stores operating in a fun, friendly, old-fashioned farmers’ market setting. The company states that it is committed to fostering an inclusive, respectful, and caring workplace culture.

Requirements

Be at least 21 years of age.
Have a high school diploma or equivalent.
Demonstrate outgoing and friendly behavior, a positive attitude, and the ability to interact positively with customers.
Have good communication skills.
Be able to take direction and participate in a team environment.
Be able to operate front-end equipment, including a register, calculator, and scanner.
Be able to stand, walk, and bend throughout the entire workday.
Be able to maneuver a utility cart holding 20 pounds, requiring force up to 35 pounds, for up to two hours and a distance up to 20 feet.
Be able to walk up to three miles in an eight-hour shift.

Responsibilities

Shop for and fulfill customers’ online orders using a mobile device equipped with the Instacart Shopper App.
Provide excellent customer service by focusing on product quality and freshness and substituting potential out-of-stock items.
Communicate necessary changes to an order.
Process order transactions using the in-store POS system.
Answer questions about order delivery, the Instacart platform, and the benefits of using the service as an online ambassador for the store.
May stock shelves, fill frozen food bins, and help maintain the store’s cleanliness and presentation.
Perform other related duties as assigned.

Benefits

Sick time plan that can be used to support the employee or immediate family members’ health.
Vacation accrual plan.
Opportunities for career growth.
15% discount for the employee and one other household family member on purchases at Sprouts.
Flexible schedules.
Employee Assistance Program (EAP).
401(k) retirement savings plan with a company match.
Company-paid life insurance.
Contests and appreciation events throughout the year.
Bonus based on company and/or individual performance, subject to eligibility requirements.
Medical, dental, and vision coverage, subject to eligibility requirements.
Health Savings Account with company match, subject to eligibility requirements.
Pre-tax Flexible Spending Accounts for healthcare and dependent care, subject to eligibility requirements.
Company-paid short-term disability coverage, subject to eligibility requirements.
Paid parental leave for mothers and fathers, subject to eligibility requirements.
Paid holidays, subject to eligibility requirements.
DailyPay access for eligible employees, allowing earned wages to be transferred before payday at no extra cost.