In Store Donation Attendant
About The Position
Under the direction of the General Manager, the In Store Donation Attendant greets customers and donors and processes donations. The role includes receiving donations, issuing receipts, helping customers and co-workers lift items, maintaining the stockroom, and assisting donors and customers. The attendant sorts donations into appropriate carts or bins, determines donation quality, and sorts and prices hard goods. The role also includes keeping the production area clean and safe, providing general information, assisting processors, following Consumer Product Safety Commission procedures and other Public Protection Guidelines, responding calmly to emergencies, and referring complaints to management. The position requires a well-groomed appearance and compliance with the dress code, including wearing a name badge and vest. Other duties may be assigned by the General Manager. This is a full-time, entry-level retail position in Winter Garden, Florida. The stated pay is $18.00 per hour. No education, license, or certification is required. Previous retail or stock-handling experience is preferred. The role requires basic computer skills and beginner-level familiarity with barcode scanners, as well as the ability to classify textile garments. Physical demands include prolonged standing and walking, frequent lifting or moving of up to 40 pounds, occasional lifting or moving of up to 100 pounds with assistance, and bending, stooping, kneeling, pushing, pulling, turning, and reaching into containers. The work environment is usually moderately noisy. Employment may be contingent on an acceptable job-related drug test, motor vehicle report, and/or reference check, as applicable and permitted by law.
Requirements
- Ability to adhere to the organization’s Core Principles.
- Knowledge of retail and/or stock handling.
- Ability to listen to and follow directions.
- Ability to provide excellent customer service.
- Ability to react calmly and respond to emergency situations.
- Knowledge of textile articles and garment classification, such as gowns, shirts, and pants.
- Basic computer skills and beginner knowledge of using a barcode scanner.
- Ability to lift and/or move up to 40 pounds regularly and up to 100 pounds occasionally with assistance.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
- Ability to stand and walk for long periods.
- Ability to stoop, bend, kneel, push, and pull, and sufficient mobility to turn side to side and lean to remove items from containers.
Nice To Haves
- Previous retail and/or stock-handling experience is preferred.
Responsibilities
- Greet customers and donors courteously and provide prompt, efficient, and accurate customer service.
- Receive donations professionally and issue donation receipts.
- Assist customers with lifting items into and out of their vehicles.
- Sort incoming donations into appropriate carts or bins and assess their quality.
- Sort and price hard goods.
- Keep the production area clean and safe, and maintain other store areas as directed.
- Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
- Provide general information to customers and donors.
- Assist processors when needed.
- Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
- React calmly and respond to emergency situations.
- Refer customer or donor complaints to management promptly.
- Perform other duties as assigned by the General Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
