In Store Donation Attendant PT
About The Position
The In Store Donation Attendant greets customers and donors and processes donations under the direction of the General Manager. The role involves receiving donations, issuing receipts, helping donors and customers lift items, sorting and pricing merchandise, and maintaining clean, safe stockroom and production areas. The attendant also provides general information, assists processors when needed, follows consumer product safety and public protection procedures, responds calmly to emergencies, and refers complaints to management. Other duties may be assigned by the General Manager.
Requirements
- Ability to adhere to the organization’s Core Principles.
- Knowledge of retail and/or stock handling.
- Ability to listen to and follow directions.
- Ability to provide excellent customer service.
- Ability to react calmly and respond to emergency situations.
- Knowledge of textile articles and garment classification.
- Basic computer skills and beginner-level knowledge of using a barcode scanner.
- Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
- Required vision abilities include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
- Ability to stand and walk for long periods.
- Ability to stoop, bend, kneel, push, and pull.
- Sufficient mobility to turn from side to side and lean to remove items from containers.
- Employment may be contingent on an acceptable job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Nice To Haves
- Previous retail and/or stock handling experience is preferred.
Responsibilities
- Greet customers and donors courteously and provide prompt, efficient, accurate customer service.
- Receive donations professionally and issue receipts for donated articles.
- Assist customers with lifting items in and out of vehicles.
- Sort incoming donations into appropriate carts or bins and assess their quality.
- Sort and price hard goods.
- Keep the production area clean and safe, as well as other store areas as directed.
- Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
- Provide general information to customers and donors.
- Assist processors when needed.
- Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
- React calmly and respond to emergency situations.
- Refer customer and donor complaints to management promptly.
- Perform other duties as assigned by the General Manager.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
