In Store Donation Attendant PT

Goodwill of Central Florida•St Cloud, FL
•$18 - $18•Onsite

About The Position

The In Store Donation Attendant works under the direction of the General Manager to greet customers and donors and process donations. The role receives and sorts donations, issues receipts, helps lift items, and maintains a clean and safe production and stockroom area. It also includes providing customer service, sorting and pricing hard goods, following consumer product safety and public protection procedures, and responding calmly to emergencies. The position is part-time and located at the St Cloud 5250 store in St Cloud, Florida.

Requirements

  • Ability to adhere to the organization’s Core Principles.
  • Knowledge of retail and/or stock handling.
  • Ability to listen to and follow directions.
  • Ability to provide excellent customer service.
  • Ability to react calmly and respond to emergency situations.
  • Knowledge of textile articles as related to garment classification.
  • Basic computer skills and beginner knowledge of using a barcode scanner.
  • Ability to regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to stand and walk for long periods.
  • Ability to stoop, bend, kneel, push, and pull.
  • Sufficient mobility to turn from side to side and lean to remove items from containers.

Nice To Haves

  • Previous retail and/or stock handling experience is preferred.

Responsibilities

  • Greet customers and donors courteously and provide prompt, efficient, and accurate service.
  • Receive donations professionally and issue donation receipts.
  • Assist customers with lifting items in and out of vehicles; assist coworkers or donors with lifting items as needed.
  • Sort incoming donations into appropriate carts or bins and assess their quality.
  • Sort and price hard goods.
  • Keep the production area clean and safe, along with other store areas as directed.
  • Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
  • Provide general information to customers and donors.
  • Assist processors when needed.
  • Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
  • React calmly and respond to emergency situations.
  • Refer customer or donor complaints to management promptly.
  • Perform other duties assigned by the General Manager.
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