In Store Donation Attendant PT

Goodwill of Central Florida•Orlando, FL
•$18 - $18•Onsite

About The Position

The In Store Donation Attendant greets customers and donors and processes donations under the direction of the General Manager. The position receives donations, issues receipts, helps customers and coworkers lift items, sorts and prices goods, and maintains a clean and safe production area and stockroom. The attendant provides courteous, prompt, efficient, and accurate service, follows consumer product safety and public protection procedures, and refers customer or donor complaints to management. This is a part-time retail position in Goldenrod, Orlando, Florida, with a stated pay range of $18.00 per hour.

Requirements

  • Ability to adhere to the organization’s Core Principles.
  • Knowledge of retail and/or stock handling.
  • Ability to listen to and follow directions.
  • Ability to provide excellent customer service.
  • Ability to react calmly and respond to emergency situations.
  • Knowledge of textile articles and garment classification.
  • Basic computer skills and beginner-level knowledge of using a barcode scanner.
  • Regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
  • Required vision includes close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Ability to stand and walk for long periods.
  • Ability to stoop, bend, kneel, push, and pull.
  • Sufficient mobility to turn side to side, lean, and remove items from containers.

Nice To Haves

  • Previous retail and/or stock handling experience is preferred.

Responsibilities

  • Greet customers and donors courteously and provide prompt, efficient, and accurate customer service.
  • Receive donations professionally and issue receipts for donated articles.
  • Assist customers with lifting items in and out of their vehicles.
  • Sort incoming donations into the appropriate carts or bins and determine their quality.
  • Sort and price hard goods (wares).
  • Keep the production area clean and safe, as well as other store areas when directed.
  • Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
  • Provide general information to customers and donors.
  • Assist processors when needed.
  • Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
  • React calmly and respond to emergency situations.
  • Refer customer and donor complaints to management in a timely manner.
  • Perform other duties as assigned by the General Manager.
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