In Store Donation Attendant PT

Goodwill of Central Florida•Leesburg, FL
•$18 - $18•Onsite

About The Position

The In Store Donation Attendant greets customers and donors, receives donations, issues donation receipts, and assists with lifting items in and out of vehicles. The role sorts donations into appropriate carts or bins, evaluates donation quality, sorts and prices hard goods, and helps keep the production area and other assigned store areas clean and safe. The attendant works under the direction of the General Manager, provides general information, assists processors when needed, follows Consumer Product Safety Commission procedures and other Public Protection Guidelines, and refers complaints to management. The position requires standing and walking for extended periods, lifting and moving items, and performing other duties assigned by the General Manager. Employment may be contingent on acceptable, job-related checks as applicable and permitted by law.

Requirements

  • Ability to adhere to the organization’s Core Principles.
  • Knowledge of retail and/or stock handling.
  • Ability to listen to and follow directions.
  • Ability to provide excellent customer service.
  • Ability to react calmly and respond to emergency situations.
  • Knowledge of textile articles as related to garment classification.
  • Basic computer skills and beginner knowledge of using a barcode scanner.
  • Ability to regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • Ability to stand and walk for long periods.
  • Ability to stoop, bend, kneel, push, and pull.
  • Sufficient mobility to turn from side to side, lean, and remove items from containers.

Nice To Haves

  • Previous retail and/or stock handling experience is preferred.

Responsibilities

  • Greet customers and donors courteously and provide prompt, efficient, and accurate customer service.
  • Receive donations professionally and issue receipts for donated articles.
  • Assist customers with lifting items in and out of vehicles.
  • Sort incoming donations into proper carts or bins and assess their quality.
  • Sort and price hard goods.
  • Keep the production area and other assigned store areas clean and safe.
  • Maintain a well-groomed appearance and comply with the dress code, including wearing a name badge and vest.
  • Provide general information to customers and donors.
  • Assist processors when needed.
  • Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
  • React calmly and respond to emergency situations.
  • Refer customer and donor complaints to management in a timely manner.
  • Perform other duties as assigned by the General Manager.
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