In Store Donation Attendant PT
About The Position
The In Store Donation Attendant greets customers and donors, receives donations, issues donation receipts, and provides courteous, prompt, efficient, and accurate customer service. The role includes helping customers and coworkers lift items, sorting and assessing donations, sorting and pricing hard goods, and maintaining a clean and safe production area and other store areas as directed. The attendant works under the direction of the General Manager and follows Consumer Product Safety Commission procedures and other Public Protection Guidelines. The position requires standing and walking for extended periods, frequent lifting and movement of items, and the ability to stoop, bend, kneel, push, pull, turn, and reach into containers. The work environment is usually moderately noisy. This position does not require a license or certification. Employment may be contingent on an acceptable job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
Requirements
- Ability to adhere to the organization’s Core Principles.
- Knowledge of retail and/or stock handling.
- Ability to listen to and follow directions.
- Ability to provide excellent customer service.
- Ability to react calmly and respond to emergency situations.
- Knowledge of textile articles as related to garment classification, such as gowns, shirts, and pants.
- Basic computer skills and beginner-level knowledge of using a barcode scanner.
- Ability to regularly lift and/or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
- Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
- Ability to stand and walk for long periods.
- Ability to stoop, bend, kneel, push, and pull, and sufficient mobility to turn side to side and lean and remove items from containers.
Nice To Haves
- Previous retail and/or stock handling experience is preferred.
Responsibilities
- Greet customers and donors courteously and professionally, and provide prompt, efficient, and accurate customer service.
- Receive donations professionally and issue receipts for donated articles.
- Assist customers with lifting items in and out of their vehicles and assist coworkers or donors with lifting items.
- Sort incoming donations into appropriate carts or bins and assess their quality.
- Sort and price hard goods.
- Keep the production area clean and safe and maintain other store areas as directed.
- Maintain a well-groomed appearance and follow the dress code, including wearing a name badge and vest.
- Provide general information to customers and donors.
- Assist processors when needed.
- Follow Consumer Product Safety Commission procedures and other Public Protection Guidelines.
- React calmly and respond to emergency situations.
- Refer customer and donor complaints to management promptly.
- Perform other duties as assigned by the General Manager.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
