In Room Dining Server- Room Service- Full Time

Ocean Casino Resort•Atlantic City, NJ

About The Position

The In Room Dining Server sets up and delivers in-room dining orders promptly and to guests’ satisfaction. The role includes food and beverage service, order entry and cashiering, and maintaining a clean, safe work environment. Servers handle guest-related situations and communicate guest complaints or compliments to the appropriate supervisor. Shift assignments may vary and cover days, nights, weekends, and holidays.

Requirements

At least 6 months of experience as a food server in a high-volume and/or fine-dining environment.
Ability to work in a high-pressure environment.
Ability to communicate effectively with guests, co-workers, and management.
High school diploma or equivalent.
Ability to communicate effectively in English.
Ability to use hands and wrists in repetitive motion to pour liquids.
Ability to push in-room dining carts weighing up to 35 pounds for an entire shift.
Ability to lift hot boxes weighing up to 30 pounds to waist and chest height for an entire shift.
Ability to sit, walk, stand, bend, lift, reach, pull, push, kneel, squat, and grasp.
Ability to walk and stand for an entire shift.

Responsibilities

Deliver food orders to guest rooms or assigned areas.
Restock silverware, plates, linens, condiments, and beverages.
Dress tables, fold napkins, and refill ice buckets.
Bus tables and collect trays from guest rooms or hallways.
Serve guests according to established quality standards.
Complete setup and closing duties in a timely manner.
Follow pre-check and cashiering procedures, present checks, and collect payment.
Adhere to state liquor laws.
Relay guest complaints and compliments to the appropriate supervisor.
Maintain a clean, safe, hazard-free work environment within the assigned area.
Use the computerized POS system for order entry and pre-check functions.
Handle guest-related situations.