In-House Marketing Coordinator

Wyndham Hotels & Resorts • Napa, CA

9d

About The Position

Travel + Leisure Co. is a vacation ownership and travel membership company with a portfolio of resort, travel club, and lifestyle travel brands. The In-House Marketing Coordinator provides direct, face-to-face marketing and concierge-like service to guests checking into the company’s resorts. The coordinator encourages and schedules guests to meet with member services to discuss an owner update and workshop, and may offer gifts for participating. The role partners with resort staff to obtain arrival sheets for guests expected to check in during the coordinator’s shift.

The company describes its culture as high-energy and focused on realistic goals, a positive attitude, inclusion, teamwork, and delivering excellent guest experiences. The hourly rate is $18.90, plus commissions and bonuses.

Requirements

• One to three years of sales and/or marketing experience is preferred but not required.
• Proficiency in general computer skills and smart devices.
• Clear and concise written and verbal communication skills.
• Ability to work in a team environment within a shared space.
• High school diploma or equivalent is required.

Nice To Haves

• College degree preferred.
• One to three years of sales and/or marketing experience preferred.

Responsibilities

• Conduct direct, face-to-face marketing with guests checking into resorts.
• Provide concierge-like service to guests.
• Incentivize and schedule guests to meet with member services to discuss their owner update and workshop.
• Offer gifts to guests for participating in the update, as appropriate.
• Partner with resort staff to receive arrival sheets for guests expected to check in during the shift.
• Maintain production standards.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid volunteer time through a Wish Day at an approved organization
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program
• Depending on position, paid time off, parental leave, and holidays

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED