In-Home Sales & Tech Support (Part-Time)
About The Position
This is an entry-level, part-time, in-home field role focused on sales and technology support. The role involves daily travel to customer residences and other locations; it is not remote. Employees receive three weeks of paid training, then work independently in the field during busy customer hours. The position provides hands-on sales experience and opportunities to develop communication, negotiation, and problem-solving skills, supported by ongoing coaching and mentoring. Employees use Asurion’s Serve, Solve, Sell™ approach to provide customer service, resolve technology issues, and recommend products tailored to customer needs. The stated schedule is five evenings per week, from 4:05 p.m. to 9:00 p.m.; hours may vary based on business needs and market demand, and flexibility may be required. The role pays $24.90 per hour, plus sales commission, mileage reimbursement, and a phone stipend.
Requirements
- Comfort working in a sales environment with set targets.
- Valid driver’s license and satisfactory driving record, with at least one year of driving experience.
- Proof of valid car insurance, except in Manhattan.
- Personal vehicle other than a motorcycle; customer appointments may require travel up to 120 miles one way from the inventory warehouse.
- Ability to work a varied five-day schedule that includes evenings, weekends, and holidays.
- Personal cellphone for use on the job.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, persuasive communication skills.
- Open-mindedness and enthusiasm for learning a wide range of skills.
- Outgoing personality and enjoyment of interacting with people.
Responsibilities
- Meet customers in their homes, offices, or other locations for pre-scheduled interactions.
- Provide exceptional customer service throughout each interaction, prioritizing the customer.
- Address and resolve customers’ technology issues with solutions suited to their level of technical knowledge.
- Ensure customers receive a resolution that works and a product that addresses future technology needs.
- Listen actively to identify customer needs and recommend tailored products from Asurion’s product range.
- Use negotiation and communication skills to make appropriate sales and meet sales targets.
Benefits
- Guaranteed base hourly pay for all hours worked, paid bi-weekly.
- Earned pay can be accessed early.
- Uncapped sales commissions paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 monthly phone stipend.
- Three weeks of paid training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
