In-Home Sales & Tech Support (Part Time)
About The Position
This is an entry-level, part-time in-home field role requiring daily travel to customer residences and other scheduled locations. It is not remote. The role is focused on helping customers during busy evening hours through Asurion’s Serve, Solve, Sell™ approach. Paid training prepares employees to work independently in the field, with ongoing coaching and mentoring to support their development in communication, negotiation, problem-solving, sales, and technology. Employees meet customers in homes, offices, or other locations, provide customer-first service, resolve technology issues in an understandable way, and recommend tailored products that meet customers’ current and future needs. The schedule is five days per week and may include evenings, weekends, and holidays; hours may vary according to business needs and market demand.
Requirements
- Comfort working in a sales environment with set targets.
- Valid driver’s license and satisfactory driving record, with at least one year of driving experience.
- Proof of valid car insurance, except for Manhattan.
- Personal vehicle; motorcycles are excluded.
- Ability to travel to appointments in neighborhoods and cities surrounding the inventory warehouse, with a maximum expected one-way distance of 120 miles.
- Ability to work a varied five-day schedule that includes evenings, weekends, and holidays.
- Personal cellphone for use while on the job.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-mindedness and a passion for learning a wide range of skills.
- Outgoing nature and enjoyment of human interaction.
Responsibilities
- Meet customers in homes, offices, or other locations for pre-scheduled customer interactions.
- Provide exceptional, customer-first service throughout each interaction.
- Address and resolve customers’ technology issues, explaining solutions in an understandable way regardless of the customer’s technical knowledge.
- Ensure customers leave with a resolution that works and a product that addresses their future technology needs.
- Listen actively to identify customer needs and offer tailored products and solutions.
- Use negotiation and communication skills to make appropriate sales and work toward sales targets.
Benefits
- Guaranteed base hourly rate for all hours worked, paid bi-weekly.
- Earned pay can be accessed early.
- Uncapped sales commissions paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 monthly phone stipend.
- Three weeks of paid training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
