In-Home Sales & Tech Support (Part Time)
About The Position
This entry-level, part-time field role involves traveling daily to customer residences and other locations to provide technology support and sell products. The role is not remote. After three weeks of paid training, employees work independently and use Asurion’s Serve, Solve, Sell™ approach to provide customer service, resolve technology issues, and recommend products tailored to customers’ needs. Ongoing coaching and mentoring support employees’ development. Work is scheduled across five days to meet customer availability; hours may vary based on business needs and market demand, and the schedule includes evenings, weekends, and holidays.
Requirements
- Comfort working in a sales environment with set targets.
- Valid driver’s license and satisfactory driving record, with at least one year of driving experience.
- Proof of valid car insurance, except in Manhattan.
- Personal vehicle other than a motorcycle; customer appointments may require travel up to 120 miles one way from the inventory warehouse.
- Personal cellphone for work-related communication.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-mindedness and enthusiasm for learning a range of skills.
- Outgoing personality and enjoyment of interacting with people.
- Flexibility to work a varied five-day schedule that includes evenings, weekends, and holidays, with hours that may vary based on business needs and market demand.
Responsibilities
- Meet customers in their homes, offices, or other locations for pre-scheduled interactions.
- Provide exceptional customer service throughout each interaction, prioritizing the customer.
- Address and resolve customers’ technology issues with understandable solutions suited to their level of technical knowledge.
- Ensure customers receive a working resolution and products that address their future technology needs.
- Listen actively to identify customer needs and recommend suitable products from Asurion’s product range.
- Use communication and negotiation skills to make appropriate sales and meet sales targets.
Benefits
- Guaranteed hourly base pay for all hours worked, paid bi-weekly.
- Uncapped sales commissions paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 monthly phone stipend.
- Three weeks of paid training.
- Earned pay can be accessed early.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
