In-Home Sales & Tech Support (Part-Time)

Asurion•Tucson, AZ

10d•Onsite

About The Position

This is a part-time, local in-home field role that requires daily travel to customer residences and is not remote. The role works during busy hours, with a standard schedule of five evenings per week from 4:05 p.m. to 9:00 p.m.; hours may vary based on business needs and market demand. The position is entry-level and suited to someone starting a career who enjoys interacting with people and wants hands-on sales experience. Employees receive three weeks of paid training to prepare to work independently in the field. They learn the company’s products and build communication, negotiation, and problem-solving skills, with ongoing coaching and mentoring. Using the Serve, Solve, Sell™ approach, they meet pre-scheduled customers in homes, offices, or other locations, provide customer-first service, resolve technology issues with understandable solutions, and recommend products tailored to customers’ needs. Compensation is $23.00 per hour, plus sales commission, mileage reimbursement, and a phone stipend.

Requirements

Comfort working in a sales environment with set targets.
Valid driver’s license and satisfactory driving record, with at least one year of driving experience.
Proof of valid car insurance, except for Manhattan.
Personal vehicle other than a motorcycle.
Personal cellphone for use while on the job.
Comfort working around household pets.
Efficient, adaptable, goal-oriented, and persuasive communication skills.
Open-mindedness and willingness to learn a wide range of skills.
Outgoing personality and enjoyment of human interaction.
Flexibility to adjust work hours based on business needs and market demand.

Responsibilities

Meet pre-scheduled customers in homes, offices, or other locations.
Provide exceptional, customer-first service throughout each interaction.
Address and resolve customers’ technology issues, explaining solutions in an understandable way regardless of the customer’s level of technical knowledge.
Ensure customers leave with a resolution that works and a product that addresses their future technology needs.
Listen actively to identify customer needs and recommend tailored products.
Use negotiation and communication skills to make appropriate sales and meet sales targets.
Work a varied five-day schedule that includes evenings, weekends, and holidays.
Travel to customer appointments in neighborhoods and cities around the inventory warehouse; expected travel may be up to 120 miles one way.