In-Home Sales & Tech Support (Part Time)
About The Position
As a Field Sales Representative, you will meet customers in their homes, offices, or other locations to provide technology support and recommend products tailored to their needs. Asurion pre-schedules customer interactions. After three weeks of paid training, you will work independently in the field, using the Serve, Solve, Sell model to provide customer service, resolve technology issues, and make appropriate sales. Coaching, mentoring, and ongoing learning opportunities are provided. The role offers a foundation for future sales career growth. The position is part-time, with a standard schedule of five evenings per week from 4:05 p.m. to 9:00 p.m. The schedule may vary with business needs and market demand and includes evenings, weekends, and holidays. Customer appointments are in neighborhoods and cities around the inventory warehouse, with expected travel of up to 120 miles one way.
Requirements
- Comfort working in a sales environment with set targets.
- Valid driver’s license, satisfactory driving record, and at least one year of driving experience.
- Proof of valid car insurance, except for applicants in Manhattan.
- Personal vehicle other than a motorcycle.
- Personal cellphone.
- Availability for a varied five-day schedule that includes evenings, weekends, and holidays.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-mindedness and a passion for learning a wide range of skills.
- Outgoing personality and enjoyment of interacting with people.
Responsibilities
- Meet customers in their homes, offices, or other locations for pre-scheduled interactions.
- Provide exceptional customer service and prioritize the customer throughout each interaction.
- Diagnose and resolve customers’ technology issues, explaining solutions in an understandable way regardless of their technical knowledge.
- Ensure customers leave with a working resolution and products suited to their future technology needs.
- Identify customer needs through active listening and offer tailored products and solutions.
- Use communication and negotiation skills to meet sales targets and make appropriate sales.
- Work independently in the field and follow the Serve, Solve, Sell model.
Benefits
- Guaranteed base hourly pay for all hours worked, paid bi-weekly.
- Early access to earned pay.
- Uncapped sales commissions, paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 phone stipend paid monthly.
- Three weeks of paid training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
