In-Home Sales & Tech Support (Part Time)
About The Position
This part-time, entry-level field role involves traveling daily to customer residences and other locations to provide in-home sales and technology support. The schedule is five evenings per week, typically 4:05 p.m. to 9:00 p.m.; hours may vary with business needs and market demand, and flexibility may be required. The role is not remote. Employees receive three weeks of paid training before working independently in the field, along with ongoing coaching and mentoring. Using Asurion’s Serve, Solve, Sell™ approach, the role combines customer service, troubleshooting customers’ technology issues, and recommending products tailored to their needs. Pay is $23.00 per hour, plus sales commission, mileage reimbursement, and a phone stipend.
Requirements
- Comfort working in a sales environment with set targets.
- Valid driver’s license, a satisfactory driving record, and at least one year of driving experience.
- Proof of valid car insurance, except for employees in Manhattan.
- Personal vehicle other than a motorcycle; appointments may require travel up to 120 miles one way from the inventory warehouse.
- Availability for a varied five-day schedule that includes evenings, weekends, and holidays.
- Personal cellphone for work-related communication.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, persuasive communication skills.
- Outgoing personality and enjoyment of interacting with people.
- Open-mindedness and enthusiasm for learning a range of skills.
Responsibilities
- Meet customers in their homes, offices, or other locations for pre-scheduled interactions.
- Provide exceptional customer service and prioritize the customer throughout each interaction.
- Address and resolve customers’ technology issues, explaining solutions in an understandable way.
- Help customers leave with a working resolution and products that address their future technology needs.
- Listen actively to identify customer needs and recommend tailored products.
- Use communication and negotiation skills to make appropriate sales and work toward sales targets.
Benefits
- Guaranteed base hourly pay for all hours worked, paid bi-weekly.
- Early access to earned pay.
- Uncapped sales commissions, paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 monthly phone stipend.
- Three weeks of paid training.
- Ongoing coaching and mentoring.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
