In-Home Sales & Tech Support (Part Time)
About The Position
This part-time, entry-level field role involves traveling to customer residences and other locations to provide sales and technology support during busy evening hours. The role is not remote. Employees receive three weeks of paid training before working independently in the field, followed by ongoing coaching and mentoring. Using Asurion’s Serve, Solve, Sell™ approach, employees deliver customer service, resolve technology issues, and recommend products that fit customers’ needs. The standard schedule is five evenings per week, 4:05 p.m. to 9:00 p.m.; hours may vary based on business needs and market demand, and the role requires flexibility to work evenings, weekends, and holidays.
Requirements
- Comfort working in a sales environment with set targets.
- Valid driver’s license, satisfactory driving record, and at least one year of driving experience.
- Proof of valid car insurance; this requirement is excluded in Manhattan.
- Personal vehicle other than a motorcycle.
- Personal cellphone for work-related communication.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, persuasive communication skills.
- Open-mindedness and a willingness to learn a wide range of skills.
- Outgoing personality and enjoyment of interacting with people.
- Ability to work a varied five-day schedule that includes evenings, weekends, and holidays, with flexibility as business needs require.
- Ability to travel to customer appointments in areas surrounding the inventory warehouse; expected travel may be up to 120 miles one way.
Responsibilities
- Meet customers in their homes, offices, or other locations for pre-scheduled interactions.
- Provide exceptional customer service and prioritize the customer throughout each interaction.
- Assess and resolve customers’ technology issues, explaining solutions in a way they can understand.
- Ensure customers receive a workable resolution and products suited to their future technology needs.
- Listen actively to identify customer needs and recommend tailored products from Asurion’s product range.
- Use communication and negotiation skills to make appropriate sales and meet sales targets.
Benefits
- Guaranteed base hourly pay for all hours worked, paid bi-weekly.
- Early access to earned pay.
- Uncapped sales commissions, paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 monthly phone stipend.
- Three weeks of paid training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
