In-Home Sales & Tech Support (Part Time)
About The Position
This is an entry-level, part-time in-home field role involving daily travel to customer residences and other customer locations. It is not a remote position. The role focuses on helping customers during busy hours through Asurion’s Serve, Solve, Sell™ approach. Paid training prepares employees to work independently in the field, with ongoing coaching and mentoring to support skill development and confidence. Employees provide customer service, resolve technology issues, and recommend products tailored to customers’ needs. The listed schedule is five evenings per week, 4:05 p.m. to 9:00 p.m.; hours may vary with business needs and market demand, and the workweek includes evenings, weekends, and holidays. Pay is $22.05 per hour, plus mileage reimbursement, a phone stipend, and sales commission.
Requirements
- Comfort working in a sales environment with set targets.
- Valid driver’s license, a satisfactory driving record, and at least one year of driving experience.
- Proof of valid car insurance, except in Manhattan.
- Personal vehicle other than a motorcycle.
- Personal cellphone for work-related updates.
- Ability to work a varied five-day schedule that includes evenings, weekends, and holidays.
- Comfort working around household pets.
- Efficient, adaptable, goal-oriented, and persuasive communication skills.
- Open-mindedness and enthusiasm for learning a wide range of skills.
- Outgoing personality and enjoyment of interacting with people.
Responsibilities
- Meet customers in their homes, offices, or other locations for pre-scheduled customer interactions.
- Provide exceptional customer service and prioritize the customer throughout each interaction.
- Diagnose and resolve customers’ technology issues, explaining solutions in an understandable way regardless of the customer’s technical knowledge.
- Ensure customers leave with a working resolution and products that address their future technology needs.
- Offer tailored solutions using Asurion products.
- Listen actively to identify customer needs and position products accordingly.
- Use communication and negotiation skills to make appropriate sales and work toward sales targets.
Benefits
- Guaranteed base hourly pay for all hours worked, paid bi-weekly.
- Earned pay can be accessed early.
- Uncapped sales commissions, paid bi-weekly.
- Mileage reimbursement based on IRS guidelines, paid weekly.
- $35 monthly phone stipend.
- Three weeks of paid training.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
