In-Home Sales & Tech Support (Part Time)

Asurion • Tampa, FL

3d • Onsite

About The Position

This entry-level, part-time field role involves traveling daily to customer residences and other locations to provide sales and technology support during afternoon and evening hours. The position is not remote. Paid training prepares employees to work independently, and ongoing coaching and mentoring support their development in communication, negotiation, problem-solving, and product knowledge.

Using Asurion’s Serve, Solve, Sell™ approach, employees meet with pre-scheduled customers, provide customer-focused service, diagnose and resolve technology issues, and recommend products suited to customers’ needs. Work hours may vary with business needs and market demand, and flexibility may be required.

Requirements

• Comfort working in a sales environment with set targets.
• Valid driver’s license, satisfactory driving record, and at least one year of driving experience.
• Proof of valid car insurance; this requirement is excluded in Manhattan.
• Personal vehicle other than a motorcycle; appointments may be up to 120 miles one way from the inventory warehouse.
• Personal cellphone.
• Comfort working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Outgoing and comfortable with human interaction.
• Open-mindedness and interest in learning a range of skills.
• Availability for a varied schedule that includes afternoons, evenings, weekends, and holidays.
• For the flexible 4+ day schedule option: provide 25 hours of availability across at least four days per week, including at least one weekend day; shifts are scheduled between 12:05 PM and 9:00 PM, and availability until 9:00 PM is required on scheduled days.

Responsibilities

• Travel to scheduled customer appointments in homes, offices, or other locations.
• Provide exceptional customer service throughout each interaction, prioritizing the customer.
• Identify and resolve customers’ technology issues and explain solutions in an understandable way.
• Ensure customers receive a workable resolution and products that address their future technology needs.
• Listen actively to identify customer needs and recommend tailored products.
• Work toward sales targets using communication and negotiation skills.

Benefits

• Guaranteed base hourly pay for all hours worked, paid bi-weekly.
• Earned pay can be accessed early.
• Uncapped sales commissions paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• $35 monthly phone stipend.
• Three weeks of paid training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed