In-Home Sales & Tech Support (Part Time)

Asurion • Hartford, CT

4d • Onsite

About The Position

This is a part-time, local in-home field role that requires daily travel to customer residences and is not remote. The role is an entry-level opportunity for someone who enjoys interacting with people and wants hands-on sales experience. Paid training prepares employees to work independently in the field, and ongoing coaching and mentoring support development in communication, negotiation, problem-solving, and product knowledge.

Employees follow Asurion’s Serve, Solve, Sell™ approach during pre-scheduled customer interactions. They provide customer-first service, diagnose and resolve technology issues in understandable ways, recommend solutions and products suited to customers’ needs, and work toward sales targets. The role involves working around customers’ homes, offices, or other locations, with travel to neighborhoods and cities surrounding an inventory warehouse. Maximum expected travel is 120 miles one way.

Requirements

• Comfort working in a sales environment with set targets.
• Valid driver’s license, satisfactory driving record, and at least one year of driving experience.
• Proof of valid car insurance, except in Manhattan.
• Personal vehicle; motorcycles are excluded.
• Ability to travel to customer appointments, with a maximum expected distance of 120 miles one way.
• Availability for a varied five-day schedule that includes evenings, weekends, and holidays.
• Personal cellphone.
• Comfort working around household pets.
• Efficient, adaptable, goal-oriented, and persuasive communication skills.
• Open-mindedness and a passion for learning a wide range of skills.
• Outgoing personality and enjoyment of human interaction.

Responsibilities

• Meet customers in their homes, offices, or other locations for pre-scheduled interactions.
• Provide exceptional customer service throughout each interaction, prioritizing the customer.
• Use product and technology expertise to address and resolve customers’ tech issues in an understandable way.
• Ensure customers leave with a resolution that works and a product that addresses their future technology needs.
• Listen actively to identify customer needs and offer tailored products and solutions.
• Use negotiation and communication skills to make appropriate sales and meet sales targets.

Benefits

• Guaranteed base hourly pay for all hours worked, paid bi-weekly.
• Earned pay can be accessed early.
• Uncapped sales commissions paid bi-weekly.
• Mileage reimbursement based on IRS guidelines, paid weekly.
• $35 monthly phone stipend.
• Three weeks of paid training.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed