In-Home Sales Manager - Residential Remodeling Industry

West Shore Home Recruiting•Minneapolis, MN
•Onsite

About The Position

West Shore Home is seeking an In-Home Sales Manager to lead and grow a team of In-Home Sales Representatives in Minneapolis. The role supports the company’s mission by connecting with homeowners through pre-scheduled in-home appointments and delivering a five-star experience. The manager acts as a leader, motivator, and coach, with support from the General Manager, Sales Trainers, Customer Service and Operations professionals, and regional leadership. The manager reviews appointments scheduled by Inside Sales and adjusts them as needed, runs at least three pre-scheduled in-home appointments per week, completes cancel-save appointments as needed, and monitors performance to meet daily, weekly, and monthly expectations. The role also includes preparing and leading weekly sales team meetings, training employees, improving systems and processes, and collaborating with other managers to support and improve the customer journey. This is an exempt, commission-based role with varying hours that may change according to appointment schedules and business needs. The position is located in Minneapolis, Minnesota.

Requirements

  • Ability to quickly connect with people in any environment.
  • Competitive nature and drive to succeed.
  • Industry knowledge and a proven track record of In-Home Sales success.
  • Strong leadership capabilities focused on team success and employee engagement.
  • Valid driver’s license with a clean driving record.
  • Reliable vehicle.

Responsibilities

  • Review sales appointments scheduled by Inside Sales teams and adjust them as needed.
  • Run a minimum of three pre-scheduled in-home appointments per week.
  • Complete cancel-save appointments as needed.
  • Regularly review performance results and take necessary actions to meet daily, weekly, and monthly expectations.
  • Prepare and lead a weekly sales team meeting.
  • Provide employees with effective training in role requirements, working relationships, company requirements, and company culture.
  • Continuously improve the systems and processes used to deliver outputs.
  • Interact with other company managers to learn how to support and improve the customer journey.
  • Lead, motivate, coach, and grow a team of In-Home Sales Representatives.

Benefits

  • Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
  • 401(k) retirement plan with company match.
  • Paid holidays and paid time off (PTO).
  • Continued training and leadership development opportunities.
  • Unlimited professional and personal growth potential.
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