In-Home Sales Manager - Residential Remodeling Industry
About The Position
The In-Home Sales Manager leads and grows a team of In-Home Sales Representatives for West Shore Home’s Buffalo outside sales team. The manager supports the company’s mission of bringing happiness to every home by connecting with homeowners through pre-scheduled in-home appointments and delivering a five-star customer experience. The role combines leadership, motivation, and coaching, with support from the General Manager, Sales Trainers, Customer Service and Operations professionals, and regional leadership. The position is exempt and commission-based, with varying hours that may change according to appointment schedules and business needs. The role is based in Buffalo, New York.
Requirements
- Ability to quickly connect with people in any environment.
- Competitive nature and drive to succeed.
- Industry knowledge and a proven track record of in-home sales success.
- Strong leadership capabilities focused on team success and employee engagement.
- Valid driver’s license with a clean driving record.
- Reliable vehicle.
Responsibilities
- Review sales appointments scheduled by Inside Sales teams and adjust them as needed.
- Run a minimum of three pre-scheduled, in-home appointments per week.
- Complete cancel-save appointments as needed.
- Review performance results regularly and take necessary actions to meet daily, weekly, and monthly expectations.
- Prepare and lead a weekly sales team meeting.
- Provide employees with effective training in role requirements, working relationships, company requirements, and company culture.
- Continuously improve the systems and processes used to deliver outputs.
- Interact with other company managers to learn how to support and improve the customer journey.
- Lead, motivate, and coach a team of In-Home Sales Representatives.
Benefits
- Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
- 401(k) retirement plan with company match.
- Paid holidays and paid time off.
- Continued training and leadership development opportunities.
- Unlimited professional and personal growth potential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
