About The Position

The In-Home Sales Manager leads and grows a team of In-Home Sales Representatives in Minneapolis, supporting West Shore Home’s mission of delivering a five-star experience to homeowners. The manager works with support from the General Manager, Sales Trainers, Customer Service and Operations professionals, and regional leadership. This is an exempt, commission-based role with varying hours based on appointment schedules and business needs.

Requirements

  • Ability to quickly connect with anyone in any environment.
  • Competitive nature and drive to succeed.
  • Industry knowledge and a proven track record of In-Home Sales success.
  • Strong leadership capabilities focused on team success and employee engagement.
  • Valid driver’s license with a clean driving record.
  • Reliable vehicle.

Responsibilities

  • Review sales appointments scheduled by Inside Sales teams and adjust them as needed.
  • Run a minimum of three pre-scheduled, in-home appointments per week.
  • Complete cancel-save appointments as needed.
  • Regularly review performance results and take necessary actions to meet daily, weekly, and monthly expectations.
  • Prepare and lead a weekly sales team meeting.
  • Train employees on role requirements, working relationships, and company requirements and culture.
  • Continuously improve the systems and processes used to deliver outputs.
  • Interact with other company managers to learn how to support and improve the customer journey.
  • Lead, motivate, coach, and grow a team of In-Home Sales Representatives.

Benefits

  • Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
  • 401(k) retirement plan with company match.
  • Paid holidays and paid time off (PTO).
  • Continued training and leadership development opportunities.
  • Unlimited professional and personal growth potential.
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