In-Home Sales Manager - Residential Remodeling Industry

West Shore Home • West Seneca, NY

1d • Onsite

About The Position

West Shore Home is seeking an In-Home Sales Manager to lead and grow a team of In-Home Sales Representatives in Buffalo, New York. The manager serves as a leader, motivator, and coach, with support from the General Manager, Sales Trainers, Customer Service and Operations professionals, and regional leadership. The role supports the company’s mission of bringing happiness to every home by helping deliver a five-star experience to homeowners.

The position combines team leadership and sales activity. The manager reviews and adjusts appointments scheduled by Inside Sales, conducts at least three pre-scheduled in-home appointments per week, handles cancel-save appointments as needed, monitors sales performance, and leads a weekly team meeting. The manager also trains employees, improves systems and processes, and works with other managers to support and improve the customer journey.

This is an exempt, commission-based role with varying hours based on appointment schedules and business needs. West Shore Home offers health insurance options, a 401(k) with company match, paid holidays and PTO, continued training and leadership development, and opportunities for professional and personal growth.

Requirements

• Ability to quickly connect with anyone in any environment.
• Competitive nature and drive to succeed.
• Industry knowledge and a proven track record of In-Home Sales success.
• Strong leadership capabilities with a focus on team success and employee engagement.
• Valid driver’s license with a clean driving record.
• Reliable vehicle.

Responsibilities

• Review sales appointments scheduled by Inside Sales teams and adjust them as needed.
• Run a minimum of three pre-scheduled, in-home appointments per week.
• Effectively complete cancel-save appointments as needed.
• Regularly review performance results and take necessary actions to meet daily, weekly, and monthly expectations.
• Prepare and lead a weekly sales team meeting.
• Provide employees with effective training in role requirements, working relationships, company requirements, and company culture.
• Continuously improve the systems and processes used to deliver outputs.
• Interact with other company managers to learn how to support and improve the customer journey.
• Lead, motivate, coach, and grow a team of In-Home Sales Representatives.

Benefits

• Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
• 401(k) retirement plan with company match.
• Paid holidays and paid time off (PTO).
• Continued training and leadership development opportunities.
• Unlimited professional and personal growth potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed