In-Home Sales Manager - Remodeling Industry

West Shore Home Recruiting•Aurora, CO
•Onsite

About The Position

West Shore Home is hiring an In-Home Sales Manager to lead and grow its team of In-Home Sales Representatives in Denver. The manager serves as a leader, motivator, and coach, with support from the General Manager, Sales Trainers, Customer Service and Operations professionals, and regional leadership. The role contributes to the company’s mission of bringing happiness to every home by helping deliver a five-star experience to homeowners through pre-scheduled in-home appointments. The position involves reviewing and adjusting sales appointments scheduled by Inside Sales teams, conducting at least three pre-scheduled in-home appointments each week, completing cancel-save appointments as needed, monitoring results against performance expectations, and leading a weekly sales team meeting. The manager also trains employees on role requirements, working relationships, and company culture; improves systems and processes; and collaborates with other managers to support and improve the customer journey. This is an exempt, commission-based role with varying hours that may change based on appointment schedules and business needs. The position is located in Denver, Colorado. West Shore Home describes itself as a technology-enabled home improvement company with more than 2,500 employees across 16 or more states.

Requirements

  • Industry knowledge and a proven track record of success in in-home sales.
  • Strong leadership capabilities with a focus on team success and employee engagement.
  • Ability to quickly connect with anyone in any environment.
  • Competitive nature and drive to succeed.
  • Valid driver’s license with a clean driving record.
  • Reliable vehicle.

Responsibilities

  • Review sales appointments scheduled by Inside Sales teams and adjust them as needed.
  • Run a minimum of three pre-scheduled, in-home appointments per week.
  • Complete cancel-save appointments as needed.
  • Review performance results regularly and take necessary actions to meet daily, weekly, and monthly expectations.
  • Prepare and lead a weekly sales team meeting.
  • Provide employees with effective training in role requirements, working relationships, company requirements, and culture.
  • Continuously improve the systems and processes used to deliver outputs.
  • Interact with other company managers to learn how to support and improve the customer journey.
  • Lead, motivate, coach, and grow a team of In-Home Sales Representatives.

Benefits

  • Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
  • 401(k) retirement plan with company match.
  • Paid holidays and paid time off (PTO).
  • Continued training and leadership development opportunities.
  • Unlimited professional and personal growth potential.
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