In-Home Sales Manager - Residential Remodeling Industry
About The Position
West Shore Home is hiring an In-Home Sales Manager to lead and grow a team of In-Home Sales Representatives in Minneapolis. The role supports the company’s mission of Bringing Happiness to Every Home by delivering a five-star experience to homeowners through pre-scheduled in-home appointments. The manager serves as a leader, motivator, and coach, working with the General Manager, Sales Trainers, Customer Service and Operations professionals, and regional leadership. The position includes reviewing and adjusting sales appointments scheduled by Inside Sales teams, running at least three pre-scheduled in-home appointments per week, handling cancel-save appointments as needed, monitoring performance against daily, weekly, and monthly expectations, and leading a weekly sales team meeting. The manager also trains employees on role requirements, working relationships, company requirements, and culture; improves systems and processes; and collaborates with other company managers to improve the customer journey. This is an exempt, commission-based role with varying hours that may change according to appointment schedules and business needs. West Shore Home describes itself as a technology-enabled home improvement company with more than 2,500 employees across 16 or more states.
Requirements
- Industry knowledge and a proven track record of success in in-home sales.
- Strong leadership capabilities, with a focus on team success and employee engagement.
- Ability to quickly connect with people in any environment.
- Competitive nature and drive to succeed.
- Valid driver’s license, clean driving record, and reliable vehicle.
Responsibilities
- Review sales appointments scheduled by Inside Sales teams and adjust them as appropriate.
- Run a minimum of three pre-scheduled, in-home appointments per week.
- Complete cancel-save appointments as needed.
- Review performance results regularly and take necessary actions to meet daily, weekly, and monthly expectations.
- Prepare and lead a weekly sales team meeting.
- Provide employees with effective training in role requirements, working relationships, company requirements, and company culture.
- Continuously improve the systems and processes used to deliver outputs.
- Interact with other company managers to learn how to support and improve the customer journey.
- Lead, motivate, coach, and grow a team of In-Home Sales Representatives.
Benefits
- Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
- 401(k) retirement plan with company match.
- Paid holidays and paid time off (PTO).
- Continued training and leadership development opportunities.
- Unlimited professional and personal growth potential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
