In-Home Sales Manager - Residential Remodeling Industry

West Shore Home Recruiting • Lockport, NY

2d • Onsite

About The Position

West Shore Home is hiring an In-Home Sales Manager to lead and grow a team of In-Home Sales Representatives in Buffalo. The manager serves as a leader, motivator, and coach, with support from the General Manager, Sales Trainers, Customer Service and Operations professionals, and regional leadership. The role contributes to the company’s mission by connecting with homeowners through pre-scheduled in-home appointments and delivering a five-star customer experience.

This exempt, commission-based position has varying hours depending on scheduled appointments and business needs. The company describes itself as a technology-enabled home improvement business with more than 2,500 employees across 16 or more states.

Requirements

• Ability to quickly connect with people in any environment.
• Competitive nature and drive to succeed.
• Industry knowledge and a proven track record of success in in-home sales.
• Strong leadership capabilities focused on team success and employee engagement.
• Valid driver’s license, clean driving record, and reliable vehicle.

Responsibilities

• Review appointments scheduled by Inside Sales teams and adjust them as needed.
• Run at least three pre-scheduled in-home appointments per week.
• Complete cancel-save appointments as needed.
• Regularly review performance results and take actions to meet daily, weekly, and monthly expectations.
• Prepare and lead a weekly sales team meeting.
• Provide employees with effective training in role requirements, working relationships, company requirements, and company culture.
• Continuously improve the systems and processes used to deliver outputs.
• Interact with other company managers to learn how to support and improve the customer journey.
• Lead, motivate, coach, and grow a team of In-Home Sales Representatives.

Benefits

• Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
• 401(k) retirement plan with company match.
• Paid holidays and paid time off (PTO).
• Continued training and leadership development opportunities.
• Unlimited professional and personal growth potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed