In-Home Sales Manager - Residential Remodeling Industry
About The Position
West Shore Home is hiring an In-Home Sales Manager to lead and grow a team of In-Home Sales Representatives in Buffalo, New York. The manager is responsible for coaching and motivating the team, reviewing and adjusting appointments scheduled by Inside Sales, completing at least three pre-scheduled in-home appointments per week, and handling cancel-save appointments as needed. The role also involves monitoring performance and taking action to meet daily, weekly, and monthly expectations, as well as preparing and leading a weekly team meeting. The manager provides employees with training on role requirements, working relationships, company requirements, and culture; improves the systems and processes used to deliver results; and works with other company managers to support and improve the customer journey. The role has support from the General Manager, Sales Trainers, Customer Service and Operations professionals, and regional leadership. It is an exempt, commission-based position with varying hours depending on appointment schedules and business needs.
Requirements
- Industry knowledge and a proven track record of in-home sales success.
- Strong leadership capabilities focused on team success and employee engagement.
- Ability to quickly connect with people in any environment.
- Competitive nature and drive to succeed.
- Valid driver's license with a clean driving record.
- Reliable vehicle.
Responsibilities
- Review sales appointments scheduled by Inside Sales teams and adjust them as needed.
- Run a minimum of three pre-scheduled in-home appointments per week.
- Complete cancel-save appointments as needed.
- Review performance results regularly and take necessary actions to meet daily, weekly, and monthly expectations.
- Prepare and lead a weekly sales team meeting.
- Train employees on role requirements, working relationships, company requirements, and company culture.
- Continuously improve systems and processes used to deliver outputs.
- Work with other company managers to support and improve the customer journey.
- Lead, motivate, coach, and grow a team of In-Home Sales Representatives.
Benefits
- Multiple health insurance options, including medical, dental, vision, accident, life, critical illness, and short- and long-term disability coverage.
- 401(k) retirement plan with company match.
- Paid holidays and paid time off.
- Continued training and leadership development opportunities.
- Unlimited professional and personal growth potential.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
